TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
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Administration & Services · Newtown Square, Pennsylvania
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Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Rebecca A Richards L.
TherapyNotes is an incredible platform. I appreciate the inuitive nature of the EHR and the reliability we've experienced over the last 4 years. TherapyNotes has impecible customer service, and follows up each interaction with a written overview to reference after the fact, which is so helpful when learning a new process! I love it.
Katie A.
Incredible customer service! I've used therapy notes for over 4 years now, and I am continually amazed and appreciative for their fast, helpful and friendly staff. Because I am a solo practitioner, there are times I have questions regarding billing, insurance, or claims, and the staff have been nothing but wonderful in helping me figure things out. They respond quickly and are always very thorough in their responses to ensure clarity and communication. Cannot recommend them enough!
Dr. Richard I.
Heres the deal, short and sweet. I am a doctor of almost 50 years. We can be the dumbist smart people you will ever meet. I had to take over billing and believe me, I am the least qualified person to do so. I had a program that I was using but wont name. Well alright it is Passages Health Care. We had collected money for 16 years until I took over. Suddenly I could not get a claim through. I swithed software to here and tech support fixed the problem. Now I am happy because we are in the black for a change.
Theodora
I have had an EXCELLENT experience with therapy notes. Emily Clauss has been an incredible resource and walked me through every step of setup. I cannot thank her enough!
Tamieko G R.
I had an issue yesterday and reached out to TherapyNotes support, and I just have to say—their customer service continues to exceed expectations. Not only were they responsive and easy to reach, but they took the time to thoroughly walk me through the issue step by step. What really stands out is their follow-through. After every call, they consistently send a detailed follow-up email outlining exactly what was discussed and any next steps. That level of clarity and professionalism makes a huge difference, especially when you're running a busy practice and need things handled efficiently. It’s rare to find support that is both knowledgeable and genuinely committed to helping you resolve issues quickly. Highly recommend
Christine
Great customer service-when you need it, you need it.
Patrice J.
TherapyNotes has always had superior customer support. I'm so glad I chose them for my health record system.
djara H.
Called the center for help and the lady that answered was so pleasant and helpful. Made he feel heard and I really appreciated her help; she was very attentive, knowledgeable, and patient, even with my simple questions. I love the support provided by TherapyNotes and the pleasant interactions had this morning. Made my day.