TherapyNotes, LLCReviews of therapynotes.com

I could not be more pleased with Therapy Notes. Their sales team and support services are top notch! Keep up the good work!

Regardless of the issue they are always very kind and helpful and will work with you until a solution is reached!

The customer support received with Therapy Notes is unmatched! I usually send them an email, since most of my issues are not time sensitive, and they always respond within 24 hours, usually same day! They are always courteous, supportive, and most of all, helpful. They offer clear instructions, step by step, with how to correct any issues I may have. On the phone, they are equally as wonderful!

The person I talked to was very polite and was able to competently and promptly answer my question.

Therapy Notes has the stongest and most professional support team I have ever worked with. My support person Summer was great and helped me spead through updating my cardpoint approval faster then I was hoping for! Thank you!

I had an excellent experience with customer service while getting support with TherapyNotes for CardPointe. The representative was incredibly patient, helpful, and professional throughout the entire process. They took the time to answer all of my questions clearly and thoroughly, making sure I understood each step. What stood out most was their dedication to resolving my issue while I was still on the phone—no callbacks or delays. Everything was handled efficiently and with great care.

TherapyNotes makes my workflow a total breeze. Rarely do I need customer support, but there 24 hour support team is friendly, patient, and dedicated to keep your business ontrack.

The representative was courteous, patient and knowledgeable. A true asset to the company.