TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Tami W.
Stephen Imperato has been beyond awesome in his help. His patience, knowledge and caring goes above and beyond. Thank you Stephen!!!
Response from TherapyNotes, LLCMay 31, 2018
Tami - Thank you so much for your review! We are so happy to hear that you are pleased with our Success Team! We think Stephen is great too, we will pass along your kind words! Thank you!
L Martin Johnson, P.
Great software, outstanding customer support! I have been in practice 20+ years. By far the best electronic system I have ever seen!
Response from TherapyNotes, LLCMay 31, 2018
Martin - We really appreciate your review! We are so happy to hear that you consider us the best! We look forward to working with you!
Inge S.
Stephen Imperato immediately resolved my software problem - knew exactly what to do, was very kind and professional. His knowedge and skill saved the day for me. Thank you so much to Stephen and to Therapy Notes.
Response from TherapyNotes, LLCMay 30, 2018
Inge - Thank you so much for the review! We are so happy to hear that your issue was resolved promptly! We will pass along your kind words to Stephen. Thank you!
Jendayi M.
Representative was very helpful, she was professional and patient with my questions. It was a pleasure to speak with her.
Response from TherapyNotes, LLCMay 29, 2018
Jendayi - Thank you for your review! We are so happy to hear that you had a great experience with our Success Team!
Sean Behan, MA, LPC, N.
TherapyNotes has all the features you need, without having a steep learning curve. It's nice knowing when I want to use something, it's going to work well every time and not be broken. I use the client portal to give my clients 24/7 scheduling access, and the note templates are excellent. I'm very happy knowing I'll be good in case of an insurance audit. Billing to insurance is just a few clicks without having to know a CMS-1500 form inside and out. And if I ever have a question, it's comforting knowing their amazing support team is only a phone call away.
Response from TherapyNotes, LLCMay 24, 2018
Sean - We're excited to hear that you've found TherapyNotes to be intuitive and reliable! We love hearing that our customers are loving our note templates and utilizing the Client Portal! We also appreciate your mention of the thorough responses from our Customer Success team. Thanks for taking the time to share your review!
Jorge F.
TherapyNotes customer service has been amazing. They have helped me with numerous billing and software questions. I recommend this software for small business.
Response from TherapyNotes, LLCMay 22, 2018
We're excited to hear that you've enjoyed using TherapyNotes thus far! We also appreciate your mention of the thorough responses from our Customer Success team. Thanks for taking the time to share your review!
Lauren R.
After reaching out for some technical support, I received a response within about three minutes! They were able to quickly and clearly answer my question. Speed, efficiency, and positive interaction is great customer service!
Response from TherapyNotes, LLCMay 22, 2018
Lauren - Thank you so much for sharing your experience with us! We strive to provide the best support possible! We look forward to working with you!
Phyllis R.
Thanks, TherapyNotes! I have been a user since 2014. TherapyNotes is user-friendly even for a low-tech person like I am. Customer service is excellent! Now that I am retired, I can store my records for a very nominal fee knowing they are secure and I have easy access any time I need it.
Response from TherapyNotes, LLCMay 21, 2018
We really appreciate your review! We count ourselves lucky to have users like you!