TherapyNotes, LLCReviews of therapynotes.com

Therapy Notes is making it possible for me to run a small group practice without having to pay for admin help. It's working great for us so far-wish I had discovered it sooner!!

The TherapyNotes customer service team is very professional, friendly, knowledgeable, and patient. I was quickly able to talk with a real person and get all my needs completed. This is a wonderful! Thank you so much!

Best EHR platform for Therapy. Their Customer Service responsiveness is SUPERIOR and the system is intuitive to learn. I love that they are typically making updates that are actually upgrades instead of downgrades. The integrated assessments are useful and they offer so many! You can even track your client's changes over time. It has made my practice TRULY paperless. I've been using them for almost 10 years now and once tried that other platform and came back within 6 months. I love that you can call and speak to a person nearly 24/7 (and they communicate well when they will not be available.) Sunday at 7 pm? YEP! They will have a live body there to help you navigate any challenge that comes up! Then they will send a follow up email written by a human about what was covered and steps to take. They also have taken requests for future updates. I was tickled when something small that I asked for was included in an update like 2 months later.

Helpful & Knowledgeable Every time I contact Therapy Notes, they are helpful, kind and very responsive. I have been a customer for the past 5 years and I can't say enough about their customer service.

TherapyNotes Support team is probably my favorite customer service to speak with. They are patient, kind and always get the problem fixed.

Great customer service. Responses are always quick and solutions are easy to follow.

Honestly, we're just getting started. But first the tool is simply very intuitive and easy to use. The people have been great, and the support is very available, and US-based (read: speak English clearly). I spent 1/2 asking Q's and getting answers, and got great follow up. Definitely, so far so good.

The call representative was outstanding. I was in the midst of a tech frustration melt down complete with migraine but she was so patient, competent and encouraging. It was the first call I had ever had to make, the system is so easy to use, and I really appreciated how I was helped so well.