David R.
amazingly consistent and helpful…
amazingly consistent and helpful customer service
Response from TherapyNotes, LLCJul 31, 2018
David - We really appreciate the review!

TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent

Administration & Services · Kingston, Pennsylvania
Excellent

Administration & Services · Newtown Square, Pennsylvania
Excellent

Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
David R.
amazingly consistent and helpful customer service
Response from TherapyNotes, LLCJul 31, 2018
David - We really appreciate the review!
ANA G.
TherapyNotes is amazing!! I would absolutely recommend this to any provider. It is extremely easy to use, has many features that make your work easier and the support staff are incredibly patient, friendly and helpful. I call the support team, they are very quick to answer my questions, solve issues and help me on my way. If you don't use TherapyNotes in your office, you should consider it
Response from TherapyNotes, LLCJul 31, 2018
Ana - Thank you so much for your detailed review! We are happy to hear that you are finding TherapyNotes to be intuitive, and an asset to the management of your practice. We appreciate the kind words!
N, Franklin, L.
I love therapynotes.com! The program is elegant and user friendly with great support from the support staff both online and by phone. They are always trying to better the program with new useful tools and the price is a good value compared to using secretarial staff.
Response from TherapyNotes, LLCJul 31, 2018
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thanks!
Richard L.
I cannot tell you how pleased I am with TherapyNotes. While the program is exceptional and far better than the one I had been using, their technical support and assistance is phenomenal. They go above and beyond to assist you. If we treated each other the way I have been treated and considered by the people at TherayNotes the world would be a better place. I would recommend TherapyNotes to anyone. Period.
Response from TherapyNotes, LLCJul 31, 2018
Richard - We are so happy to hear that you are loving TherapyNotes! We really appreciate your review!
Adrian B.
They make the billing process a breeze. Friendly customer service.
Response from TherapyNotes, LLCJul 27, 2018
Adrian - Thank you so much for the review!
CC
We appreciate and love all the support we get from Therapy Notes support staff. They are always there to help and they are always so quick to help us out. We have never had a moment where we thought that they (support) wont know what to do. Thank you Therapy Notes
Response from TherapyNotes, LLCJul 27, 2018
CC - We really appreciate your review! Our Success Team works hard to provide the best service possible to our users. We are happy to hear that you feel supported!
elizabeth H.
I have been with Therapy notes for 3 years and I have called numerous times. On July 11 I spoke with Stephen Imperato Ref/# 508025. Stephen was the absolute best support staff I have ever had. He was very knowledgeable and extremely patient. Stephan Imperato really ought to be commended amd recognized as an valuable asset to Therapy notes. Based on my conversation, about billing he struck an balance between teaching and helping to resolve my issue. With his support alone has been one of the most likley reason why I would remain with Therapy Notes. I have been thinking of leaving therapy Notes for some time now but Stephen Imperato reinstalled my faith in your business. Thank you, Elizabeth Halvorsen,MD
Response from TherapyNotes, LLCJul 27, 2018
Elizabeth - Thank you so much for your review! We are so happy to hear that you are loving TherapyNotes. We also appreciate the kind words regarding our Success Team. We think Stephen is great too! We will pass along the compliments. Thanks!
Melissa M.
TherapyNotes is brilliant and a life saver! I have never had such great customer service and support.
Response from TherapyNotes, LLCJul 26, 2018
Melissa - Thanks for the review! We appreciate your mention of our great Succes Team!