Serap F.
Very helpful
So far, it's has made my practice much more manageable.
Response from TherapyNotes, LLCSep 5, 2018
Serap - Thanks for the review! We are happy to hear that TherapyNotes has streamlined the management of your business!

TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent

Administration & Services · Kingston, Pennsylvania
Excellent

Administration & Services · Newtown Square, Pennsylvania
Excellent

Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Serap F.
So far, it's has made my practice much more manageable.
Response from TherapyNotes, LLCSep 5, 2018
Serap - Thanks for the review! We are happy to hear that TherapyNotes has streamlined the management of your business!
Tom D.
TherapyNotes by far has one of the friendliest customer support teams I've ever dealt with. Especially so, as I ask a lot of questions.
Response from TherapyNotes, LLCSep 5, 2018
Tom - We really appreciate the review! Our Success Team works hard to provide the best support possible. We are happy to hear we hit the mark for you!
Rob Bannister, MA, L.
Reference 518649 WOW!! Heather LaPergola is TERRIFIC! Give that woman a big raise and a promotion. Because some other company will offer something she can't refuse. I wish all tech support was as friendly, clear, patient, knowledgeable ... shall I continue? Reassuring, helped at MY level of understanding, spoke perfect English and seemed like a real person. I never thought she was reading a canned script. More? Did I already say knowledgeable? Have this woman train everyone else. Brad & Debra too. Great UX!
Response from TherapyNotes, LLCAug 24, 2018
Rob - We really appreciate your review! Our Customer Success team works hard to provide the best support available. We are so happy to hear that you are happy with your experience!
Adam Farber, L.
I have just opened my own practice as a sole provider and it has been a wonderful experience using TherapyNotes. The system is extremely easy to navigate and utilize on a clinical level and they make billing/filing claims simple and user friendly. The customer care offered through TherapyNotes has been essential in helping me learn to navigate through setting up insurance claims and getting my client's into the system. I will be recommending TherapyNotes to ANY practitioner, especially individuals opening up their own practice and doing everything on their own.
Response from TherapyNotes, LLCAug 24, 2018
Adam - We are so happy to hear that you are loving your experience with TherapyNotes! We really appreciate your detailed review. We are so proud to support you and all of our users in private practice! Welcome to the TherapyNotes Community!
Clear Water Psychiatry & W.
Therapy Notes has been amazing to work with. Over 17 years in Healthcare and experience with several different EHR/PM systems this was the best experience. Our providers and staff love how easy the system is to use. As the Administrator finding a system everyone enjoys and is willing to use is a challenge. I am so thankful for Therapy Notes! The customer service is fantastic as well.
Response from TherapyNotes, LLCAug 9, 2018
Thank you so much for the review! We are so happy to hear that you and your staff are loving TherapyNotes! Welcome to the TherapyNotes Community!
Ugochi B.
I’d been holding off on reviewing Therapy Notes for nearly 2 years now because I’ve had this feeling that the moment I do, i’d jinx it. The truth is that I have not had a single bad experience with Therapy Notes since I got started. They have been so considerate. They understood that I although I needed a quality method of writing my notes, scheduling and submitting claims, I was also starting out - setting up my practice in a new city; and they took that into consideration in their pricing. Prior to Therapy Notes, I did my notes myself. Can I just say, it was HECTIC and time consuming. Now, note-taking and scheduling as well as submitting claims, are a breeze. Therapy Notes has surely made my work easier - to say the least. Special shout out to Heather L. She’s simply awesome! Very kind, patient and polite She’s never failed me and I bet she never will. Therapy Notes...KEEP UP THE GREAT WORK and HR...keep hiring awesome workers.
Response from TherapyNotes, LLCAug 3, 2018
Ugochi - Thank you so much for your detailed review! We work hard to provide the best possible product and support for our customers. We are so happy to hear that we hit the mark for you. Thanks!
Jean K.
The experience of therapy notes has given me more than expected! The organization and ease of use is so beneficial!
Response from TherapyNotes, LLCAug 2, 2018
Jean - We really appreciate the kind words. Thanks for the review!
C. Morrill, L.
Excellent. Having come from a clinic that used the cumbersome Qualifacts/CareLogic, I found using TherapyNotes a pleasure. Almost as good as a vacation. Incredibly user-friendly platform, with the ability to customize every piece, and reuse essential parts of previous notes simply by tapping the "history" hyperlink. Billing through this platform is also much easier than using a major clearinghouse like Availity, and importantly, technical support with knowledgeable and organized individuals is easy to access, with no wait time (so far). And, for all of these reasons, I have more time to focus on what really counts--my patients.
Response from TherapyNotes, LLCAug 2, 2018
We are so happy to hear that you are loving your experience with TherapyNotes! We're thrilled to hear that TherapyNotes has streamlined the administrative side of your practice so that you can focus on what truly matters! Thanks for the review!