TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Robin Absher B.
I'm just getting started but have received immediate results and helpful guidance/feedback. TherapyNotes has a great reputation!
Response from TherapyNotes, LLCAug 6, 2019
Robin - Welcome to the TherapyNotes community! We really appreciate your review, and we look forward to working with you! Thank you!
Helen K.
TherapyNotes has been very helpful and knowledgable about all of my billing questions. The customer service representatives are very willing to stay on the phone with me and patiently help me, afterwards emailing me very detailed instructions about topics we had discussed so that I can refer to them in the future. I highly appreciate the professionalism of the TherapyNotes team and find them to be a vital aspect of my ability to successfully manage my private practice.
Response from TherapyNotes, LLCAug 1, 2019
Helen - Thank you so much for this wonderful review! We are happy to hear that you have felt so supported by our Success Team! We work hard to provide the best service possible to our users. Thank you!
Rich, L.
Therapy Notes has been a difference maker for my private practice. The support staff is always willing to help when I call in. I appreciate Therapy Notes for always being proactive and updating the services they offer with new a fresh ideas. You make me a better therapist Therapy Notes. Thank You!!! Rich, LMFT
Response from TherapyNotes, LLCJul 29, 2019
Rich - We are so happy to hear that TherapyNotes has been an integral part of your business! We are proud to support you and all of our users in private practice! Thank you so much for your review!
Staci R.
Our company is currently in the trial period and so that means lots of questions. Every customer service rep has been very helpful and patient with my questions and concerns! They are helping make the process easier and less stressful!
Response from TherapyNotes, LLCJul 29, 2019
Staci - Thank you for your glowing review! We are so happy to hear that you feel supported by our Success Team! We look forward to working with you!
Jay
The very best customer service. Consistently available and always helpful. The interface is comprehensive. Seeing how I can do everything from my phone is the cherry on the cake. Keep up the good work.
Response from TherapyNotes, LLCJul 24, 2019
Jay - Thank you so much for your review! Our Success Team works hard to provide the best support possible! We are so happy to hear that you are loving TherapyNotes!
Lindsay H.
I am looking into switching over to therapy notes and beginning to explore the program through the free trial that is offered. Brooke, a customer success representative, has been incredibly responsive, welcoming, and informative! I very much appreciate the speedy and kind help so far!
Response from TherapyNotes, LLCJul 19, 2019
Lindsay - We really appreciate your review! Welcome to the TherapyNotes community!
Christine Scally, L.
The staff are always so helpful
Response from TherapyNotes, LLCJul 17, 2019
Christine - Thank you so much for your review!
Laura P.
TherapyNotes has the best customer support I've ever encountered. After I get my concern addressed, it is always followed by an email that summarizes what was discussed over the phone and it includes relevant links to information and tutorials. Also, every single person I've spoken with is patient and friendly. And, the software is very intuitive and has lots of functionality - If I had more time, I'd probably be able to find the answers to my questions myself.
Response from TherapyNotes, LLCJul 17, 2019
Laura - Thank you so much for your glowing review! We are so happy to hear that you feel supported by our Success Team and that you are loving TherapyNotes! Welcome to the TherapyNotes community!