Mara S.
Review thus far
I don't like that I have options on notes that I really don't need I'm confused on doing the notes especially if it ask for treatment plan but then If I have to look for dismissing or terminate pt cause don't need treatment plan... Why not ask when you want a treatment plan update if pt is continuing. I dislike being logged of after 15 minutes as my sessions can be 45 minutes to 60 minutes and often it's nice to do notes as I'm in sessions as many pts don't mind and like that I'm keeping track of Plans of Future goals but I get logged off after 15 minutes. So I'm writing on paper to then type on notes. Thank you
Response from TherapyNotes, LLCDec 3, 2015
* You don't get logged off if you are actively using TherapyNotes so if you do your notes during your session you won't get logged off. * You can increase the 15 minute timeout as high as 75 minutes in your security settings, although we don't recommend that. * The fields in the notes were designed for behavioral health professionals, with an emphasis on psychologists. If they don't pertain to you consider a consultation note instead which is generic. * I didn't understand your comment about treatment plans and termination. But in general the rule is that you need a treatment plan to do a progress note. TherapyNotes recommends a new treatment plan under other conditions as well, such as if you update their diagnosis in a progress note, but you can dismiss those suggestions. Regarding your confusion, please call support and we'll be happy to help you out. Hopefully then you'll reconsider your negative review. Thank you.