TherapyNotes, LLCReviews of therapynotes.com

The support team at therapy notes is excellent. They listen carefully to the problem, know the resources to help, are great at teaching, and give succinct feedback to solve the problem quickly. It's also very quick to reach someone who can help. I have called many times and no call has lasted more than 10 minutes. Thank you guys for being such an excellent team and resource.

The support provided by TherapyNotes is excellent. They have platform that enables a clinician to manage documentation, scheduling, billing and payment. it is updated and improved regularly with helpful features with the primary purpose of helping the clinician focus on providing clinical services. Support is just a phone call away. The support is helpful, quick, and always courteous. TherapyNotes contributes much to my practice, I can't imagine having a private practice without it. Thank you!

We have used Therapy Notes since 2015. It has great functionality, has been consistently reliable, and customer support is amazing. I test other programs periodically and have never found anything that matches ease of use and value for our growing practice.

I recently asked for help from TherapyNotes about receiving credit card payments. I had an answer and the problem was solved very quickly. I'm impressed by the speed and helpfulness of TherapyNotes support staff.

This product offers 360 degrees of necessary EHR function, including billing after you close your encounter note (and reminders to do so if you overlook signing one). Excellent support with well informed customer service reps reaching out to respond to any questions. This is an all around superior product.

The Customer Services Team was responsive and diligent in working with me to resolve my issue. They provided clear instructions to help me try different solutions until the issue was fixed. This is a specific example of the overall quality performance of the TherapyNotes company. I have been with TherapyNotes for five years, and I have been completely satisfied with the system.

No matter the question, TherapyNotes team is quick with a response and always helpful in resolving our issue and/or meeting our needs. The system is extremely user friendly. We could not be happier with the choice we made to go with TherapyNotes.

The individual who helped me was so kind. They talked to me with intelligence, and did not talk down to me. They were able to read me by phone and knew just how much explaining they would need to give me. Once they helped me with the problem I was having they offered (and I accepted) more ways Therapy Notes can help me. They in no way tried to sell me anything or waste my time. It had to be the best experience I had with a customer support team.