TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Linda L.
I have been using TherapyNotes for a couple of years and I love their services. If I question I can call and talk to a live person to walk me through steps I need to take to resolve the problem.
Response from TherapyNotes, LLCJun 2, 2020
Linda - Thank you for your wonderful review! We are so happy to hear that you are still loving TherapyNotes! Thank you!
Silvia S.
My experience was amazing, customer service rep was the best. I had a positive and great experience.Thank you so much.
Response from TherapyNotes, LLCMay 28, 2020
Silvia - Thank you so much for your glowing review!
Karen D.
Every time I have called, I have been met with the most pleasant, courteous people to help me out. Also, I have never hung up the phone without having my question answered or my problem solved. A+ Customer service in my humble opinion.
Response from TherapyNotes, LLCMay 28, 2020
Karen - Thank you for your review! We are so happy to hear that you feel supported by our Success Team! We work hard to provide the best support possible to our users. We are happy that we hit the mark for you!
Melech M.
Very quick to respond, patient, professional and human!
Response from TherapyNotes, LLCMay 28, 2020
Melech - We really appreciate your review!
g H.
Excellent fast response to requests!
Response from TherapyNotes, LLCMay 28, 2020
Thank you so much for your review!
Michelle
Our practice switched over to TherapyNotes a little under two months ago. We have loved our experience. Everything is super intuitive and the customer service has been exceptional. I've never had to wait long for a response to one of my questions!
Response from TherapyNotes, LLCMay 28, 2020
Michelle - Welcome to the TherapyNotes community! We are so happy to hear that you are enjoying your experience so far! Thank you for your review!
Michael Everson, L.
TherapyNotes has amazing customer service that is very responsive. It's great to have someone I can call who can help or walk me through steps to understand something that I need help with. TherapyNotes also is a very intuitive program that makes my notation of sessions, record keeping, charging or recording payments, and billing insurance a literal breeze. And again if something doesn't make sense I can call someone and they will pick up the phone within minutes (not hours like other companies customer service reps that I work with in other realms). Thankful so much for TherapyNotes making my practice more professional.
Response from TherapyNotes, LLCMay 28, 2020
Michael - We really appreciate your detailed review! We are so happy to hear that you feel supported by our success team! Thank you!
Donna Mitchell, L.
Covenant Counseling has been with TherapyNotes since 2017. Transitioning to an EHR system is no small task; the TherapyNotes’s staff have always responded timely and solve our issues promptly. Customer Service is top notch, EHR platform is user-friendly and the team is on top of State and insurance requirements and changes. Way to go, TherapyNotes, keep up the great work!!! Donna Mitchell, LMSW Covenant Counseling
Response from TherapyNotes, LLCMay 28, 2020
Donna - Thank you so much for your review! We are so happy to hear that you are loving TherapyNotes!