TherapyNotes, LLCReviews of therapynotes.com

Fast, efficient and courteous service. Maria was rather helpful. Also, I appreciate seeing that the company is committed to multilingual services.

When I made a customer service call 8pm on a Friday night, I didn't expect the level of customer service I received. Megan was friendly, professional, and EXTREMELY patient. She also recommended downloading the TherapyNotes App, which has been very helpful. I so appreciated her kindness, clear communication and just excellent customer service! From one DJO fan to another, THANK YOU!

TherapyNotes is the real deal. I've been utilizing them for 10 years now, and I can't say enough good things. Their EHR is intuitive, you only pay for what you utilize, their artificial intelligence tool for improving documentation has saved me time and significantly improved my progress notes, and their customer service is available anytime (day or night) and more importantly is extremely competent and patient. Go ahead and schedule a demo!

TN support staff is always helpful and available 24/7. They frequently update the system to add more features. I highly recommend TherapyNotes for any behavioral health provider.

There is no better customer service support than TherapyNotes, in any industry, anywhere on the planet, period. (Terms and conditions apply. "Best anywhere on the planet" is a subjective statement as I have not actually traveled to all 195 countries to test their customer service.) In my experience, TN is always available, always helpful, always extremely friendly and supportive. Never had a bad experience since 2022. Thank you!

I chose to switch to TherapyNotes to achieve a platform aligned with my workflow as a solo practitioner. I gained more than intended, mostly because of the outstanding 24/7 customer service.

the support team is so responsive and helpful. I know I will always get the help I need

I rarely have to wait to get connected with someone. Someone is always available and willing to help. When I feel like I've hit a wall with insurance companies, I can call Therapy Notes and make some headway. On this particular date, Frankie was so helpful and kind. He walked me through step by step what needed to be done with a particularly sticky situation. I just wish it was this easy working with insurance companies!