TherapyNotes, LLCReviews of therapynotes.com

Overall, this is the best EHR I've used in 10 years.

Sue took my call and was very patient, knowledgeable and clear. I was confused in the beginning but was able to pick up on what was needed because of Sue's clarity and competence. Thank You!!

AS an administrator for three therapy practices- which all use therapynotes- I do not know how we would do it without the great support, easy of use that therapynotes provides for both our clinicians and myself- called today about moving 1 clinician form 1 practice to another and - a breeze with Therapynotes

I had always hesitated to call when I needed help thinking that I would either not get my question answered or not be treated with patience and kindness given my experiences with other help lines. But my experience was the exact opposite and I was helped not only with the issues I called about but was also given some spontaneous education about some related matters! And my call was followed up with an e-mail explaining steps to solving my problem in writing. I could not have been more pleased or satisfied!!!

Every time we call Therapy Notes they are incredibly efficient, speak clearly and to the point, and the friendliness is another bonus! Following the phone call they send an email with an overview of the information you inquired about, so helpful!!! Would definitely recommend calling with ANY question you have, great team!

I really like this platform. The customer service has always been particularly top notch and extremely helpful.

The customer support I received from TherapyNotes is by far consistently the best service I have ever received. Their support team goes out of their way to make sure any issues we might have been completely resolved. Respectfully, Owner and CEO, Hope Behavioral Health LLC

I've never used TherapyNotes until I became a billing specialist for a private practice. Although I miss some features that are in bigger EHR systems such as Epic, Cerner, and NexGen; TherapyNotes is much easier to use on the billing side of things. My favorite feature is the error messages that appear when posting payments as they direct me what went wrong and how to fix it. I also enjoy the security value it has when storing card information. Oh and creating CMS 1500 forms, the easiest thing I've ever had to create - ever. Most CMS forms I've handled were all done by hand. TherapyNotes does it at a click of a button!