TherapyNotes, LLCReviews of therapynotes.com

Needed help with billing system. Took less than 5 minutes start to finish! Complete resolution of the problem!! What a relief!!

Customer service is fantastic and you get to speak to a human! Kind and caring assistance from every representative I have dealt with.

I've been using TherapyNotes for going on 5 years. Any time there has been an issue with the product (as there is with any product) the TherapyNotes team has been quick in both their communication about the issue and resolving the issue itself.

Easy to use software that fits our small practice needs perfectly. The help section is full of helpful information and the staff at TherapyNotes is always available and ready to help. Very knowledgeable team that will stick with you until every question is answered and the willingness to walk you through every step of your problem.

Minimal wait time on hold for support, quick and accurate response. Rarely have I had an issue where I have needed to call for support.

Therapy Notes staff is available 7 days/week. Patients names mysteriously disappeared from from schedule on TN. They had noted that many peop-le had the same problem. I could tell the system at least knew who I had seen each day because the need to write a note appeared in my To Do list and notes that were written didn't go away, thank goodness. So a TN staff person responded to my email quickly and told me I needed to clear my Google request cache. I followed their instructions and it worked. Names are back where they should be! So glad to get this fixed on the weekend.

I've been using TherapyNotes for about 2 years and I love it. My practice is solo and because of that I appreciate that I can always get my questions answered either by phone or quickly by email. I have looked at other services and this one is easy to navigate. I recommend it to anyone starting out and doing their own billing.

The support from TherapyNotes has been amazing. The staff are knowledgeable and patient, always guiding me through the details I need to learn. I recommend TherapyNotes highly to all clinicians. Their team has made our streamlined practice capable of doing many tasks that would typically require a biller and an intake worker, but are managed by a single individual. Thank you TherapyNotes!