TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Elizabeth N. T.
Speedy response, well-trained support staff, succinct instructions, patient personalities, knowledgeable and professional.
Response from TherapyNotes, LLCJul 23, 2020
Elizabeth - Thank you for your review! We work hard to provide the best support possible! We are happy to hear that you feel supported!
Melissa M.
I am very pleased with the Therapynotes support team. I receive quick responses that are helpful and have concise instructions when needed.
Response from TherapyNotes, LLCJul 23, 2020
Melissa - Thanks for your review! We are so happy to hear that you feel supported by our Success Team!
Frank
The EHR alone is great, but TherapyNotes's customer service is truly fantastic.
Response from TherapyNotes, LLCJul 23, 2020
Frank - Thank you so much for your review!
Clairice B.
I would highly recommend this coming. I am very pleased with the services that I have received thus far. I just recently signed up with them and I had questions that I needed to have answered. I was surprised to learn that the company has weekend hours for customer service. I called and spoke with Daniel and he was very helpful. He was very professional and knowledgeable. Before hanging up, he asked me several times, was there anything else he could help me with. I have a non-profit that caters to counseling individuals therefore, budget is tight. I was very pleased to know that Therapy Notes offers discounts for nonprofits so this is very helpful. Their platform is user friendly and easy to set up.
Response from TherapyNotes, LLCJul 23, 2020
Clairice - Thank you so much for your detailed review! We are happy to hear that you feel supported by our Success Team! We are proud to support you and all of our nonprofit users!
Katell G.
The customer service for Therapy Notes is excellent. The software itself is quite intuitive, but they guide you through any parts where you might need some extra help. Overall, very well worth the money.
Response from TherapyNotes, LLCJul 23, 2020
Katell - We really appreciate your review! It is great to hear that you find TherapyNotes to be intuitive and that the system is meeting your needs! Thank you!
Lucinda M.
Every time I call for support, I get amazing help with exactly what I need. I am so thrilled to be working with TherapyNotes.com.
Response from TherapyNotes, LLCJul 23, 2020
Lucinda - Thank you for your review! We are so happy to hear that you feel so supported by our Success Team! Welcome to the TherapyNotes community!
Doris C.
I have just gotten started with TherapyNotes and the sales and support services are amazing!
Response from TherapyNotes, LLCJul 20, 2020
Doris - Thank you for your review! We are happy to hear that you are loving TherapyNotes!
Fay B.
They are the best! I have never had a problem they couldn't solve.
Response from TherapyNotes, LLCJul 20, 2020
Fay - Thank you so much for your review!