TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Julie
I was having trouble updating a treatment plan and I wasn't sure why, so I contacted TherapyNotes customer service. I only had to wait 5 minutes to talk to someone, and the customer support woman answered my question and was very helpful!
Response from TherapyNotes, LLCOct 1, 2020
Julie - Thank you so much for your review! We are so happy to hear that our Success Team was able to help resolve your questions!
Denise M.
I had a question about where to find something in therapy notes. My question was answered correctly in a very timely manner. Great job, guys!
Response from TherapyNotes, LLCSep 25, 2020
Denise - Thank you so much for your review! We are so happy to hear that your questions were resolved!
Joyce A D.
The Therapy Notes support team has been perfectly wonderful each time I have needed to call them. The last time it took quite a bit of time to explain what I needed to understand but Sue was very patient and took time to explain things carefully. Then she followed up with a detailed summary of the answers to my questions so I could reference the information next time. Thank you! Joyce in Iowa
Response from TherapyNotes, LLCSep 25, 2020
Joyce - We really appreciate your honest review! We are so happy to hear that you feel so supported by our Success Team!
Ken Diamond, P.
I am using a trial subscription of TherapyNotes and have found their support to be very fast, helpful and complete.
Response from TherapyNotes, LLCSep 25, 2020
Ken - Thank you so much for your review! We are happy to hear that you are loving TherapyNotes!
Doreen
I'm going into Private Practice after working for an agency for 8 years. I've tried 3 other EHRs and this is by far the best. Nevertheless, I was having trouble getting competent with it before I quit and make the jump. I asked for help and got a very clear response within an hour. I was with clients at that moment but next morning when I opened the email, it felt like Christmas. Now I know I can do this because I'll have their help.
Response from TherapyNotes, LLCSep 25, 2020
Doreen - Thank you so much for your review! We are happy to hear that TherapyNotes meets your needs! We are so proud to support you and all of our users in Private Practice!
Michael C.
An easy and safe platform for clinicians use. Kind and knowledgeable professional staff
Response from TherapyNotes, LLCSep 22, 2020
Michael - We really appreciate your review! Thank you!
Lily F.
I can attest to TherapyNotes superb customer service. This has been the best assistance I’ve received from any vendor for my business. I have contacted TherapyNotes’ support team on multiple occasions and they have always been patient and informative in helping me find a solution, every time. That is what I think is so extraordinary. The consistency of their customer support is unparalleled in my experience.
Response from TherapyNotes, LLCSep 22, 2020
Lily - Thank you for your review! We are so happy to hear that our Success Team has made you feel so supported! We work hard to provide the best service possible to our users! Thank you!
Amanda C.
They are always helpful and kind with their guidance.
Response from TherapyNotes, LLCSep 17, 2020
Amanda - Thank you so much for your review!