TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
D. H.
Whenever I have a technical problem, I call TherapyNotes and get a real live person who is helpful and knowledgeable. I use TherapyNotes for my own private practice as well as with a large group practice I belong to and support is quite helpful in both instances.
Response from TherapyNotes, LLCOct 15, 2020
Thank you for your review! We are so happy to hear that TherapyNotes is working well for both of your practices!
Stephanie M.
Customer Service is always impeccable!
Response from TherapyNotes, LLCOct 15, 2020
Stephanie - We really appreciate your review!
Kevin W.
Cierra was very helpful and patient. She made the process easy for me!
Response from TherapyNotes, LLCOct 15, 2020
Kevin - Thank you so much for your review!
Julie C.
I started a new practice about two months ago. I've called TherapyNotes several times with questions, and been pleasantly surprised each time to find I get ahold of a real person right away or with just a few minutes wait, and that person is patient and well informed. The last time I called the customer service representative stayed on the phone with me for 45 minutes and helped me amend several insurance claims I had filed incorrectly. It's the best money I spend in my practice.
Response from TherapyNotes, LLCOct 15, 2020
Julia - We really appreciate your review! We are so happy to hear that you are loving TherapyNotes!
A behavioral health office M.
The Therapy Notes support for providers is excellent. The hours of support - even on weekends - is very unusual and is of great benefit to those providers who need to work on scheduling and billing on weekends.
Response from TherapyNotes, LLCOct 15, 2020
Thank you for your honest review! We are proud to support you and all of our users in Private Practice! We are happy to hear that you feel supported!
Michael F.
Support has always been there for me, since the beginning of my association with Therepy Notes.
Response from TherapyNotes, LLCOct 15, 2020
Michael - Thank you for your review! We are happy to hear that you feel supported by our Success Team!
S H.
Recurring Calendar Events I had noticed an event that was set to recur for several more weeks, was not recurring past the current week. When I spoke to Andrea, she stayed on the phone with me, coming back on the line to let me know she was still investigating and at one point invited her supervisor to look into it as well. By working together we were able to come up with a solution.
Response from TherapyNotes, LLCOct 15, 2020
Thank you for your review! We are happy to hear that our Success Team was able to help resolve this issue!
Kirsten H.
TherapyNotes is simply the best. The product is excellent and user friendly even for those of us who are not technologically gifted. The customer support is out of this world! They are endlessly patient, warm, kind, efficient and always competent. They don't make you feel like an idiot for not knowing something or for making mistakes so it's not intimidating to call for help, even if you really fouled something up:-)
Response from TherapyNotes, LLCOct 1, 2020
Kirsten - We really appreciate your kind review! We are so proud to support you and all of our users in Private Practice. Thank you for choosing TherapyNotes!