TherapyNotes, LLCReviews of therapynotes.com

I have been a Therapy Notes customer for six years. I started a solo practice and a colleague had recommended TN to me. I cannot be more pleased with this EMR/billing service. In a world where personalized and efficient customer service is elusive, Therapy Notes excels and never disappoints. I receive a rapid, courteous and effective resolution every time I reach out to customer service. The ability to bill through TN provides a significant savings over using a billing service.

Im still learning,,

Patient, timely, polite customer support during a stressful year. You all helped make it a little easier. Thank you for all your help.

I had a fantastic interaction with the support desk. The person was polite, calm and was able to guide me to the appropriate place in the notes and helped correct the error. Great Job TN

I’ve been using therapy notes since they first got started. I was in my 50s then and had a really hard time understanding how it worked. Even up until yesterday I have to email and ask questions. Their response time is very quick which is very helpful for me. Everyone has always treated me respectfully, happy disposition and very kind. I would highly recommend therapy notes for people... it has really helped me over the years as I converted from paper records to electronic files. Abby stein

We use TherapyNotes for many years already, and so far it serves us well. Great platform for running a mental health business, from documentation to billing. I gave it 5 starts, but if I need to identify areas where improvement is possible, I would mention a possibility to make writing group therapy notes in a more centralized way

Wasn't able to log in. Called for support and Maddie listened to my need and helped get me back on my way and logged in no time! What a great experience!

The tech support at TN is extremely helpful. They are almost always readily available, with little wait time. They are polite and friendly, and they have always resolved my problems.