TherapyNotes, LLCReviews of therapynotes.com

The agent stayed on to do the research necessary with me and came up with a good solution.

The helpers are very kind and knowledgeable. They are eager to help provide support.

The agent who helped me this morning was an absolute angel! She made the process of figuring out why my claim was being denied so easy. She took the time to research everything and discovered that the payer ID had changed within the past two weeks, which was the reason my claim kept getting denied. Because of her diligence and knowledge, I was able to successfully resubmit my claim. She was incredibly kind, patient, and helpful. I’m so grateful for her outstanding customer service!

Excellent customer service. All representatives are knowledgeable, courteous and patient!!

Customer service flexible and always willing to help. I had all my questions answered with helpful insights; their enthusiasm was a bonus.

Every customer service rep is so knowledgeable, kind, and caring! They will do everything they can to help you! When they are done, they will write up what they discussed with you so you can have that documentation and learn!

Very easy to use and great customer service. The portal itself is easy to use for both myself and my clients. When I do need a question answered, the customer service team has been very quick to respond and provide actual help and meaningful answers/fixes. I have been using Therapy Notes for almost 6 years now and have never had a major problem.

I'm not tech savvy, he was very patient and took time to get me thought what I needed. Emailed me instructions as to what I needed to give to my admin to reset my password. Thanks for your professionalism.