TherapyNotes, LLCReviews of therapynotes.com

I contacted TherapyNotes for assistance with a billing dilemma and received a timely and helpful response. The representative (Steven T.) walked me through each step of the process and demonstrated patience and professional courtesy all the way to a satisfactory conclusion. Thank you so much!

Needed information to refund a patient. I called and Rochelle was so helpful and resolved the matter immediately.

Very helpful, he stayed with me on the call until each issue was taken care of.

Every experience that I've had with the TherapyNotes team has been five stars. Always friendly, professional, so knowledgable not only about the product, but about current laws and legislation and how they impact my profession. Their response time is super quick, whether by phone or email. It's a great feeling to know I have this support. Highly recommend! Thank you TherapyNotes!

The support team/staff are always friendly, patient and eager to assist in problem-solving with any questions I have regarding navigating their EHR program. It is very reassuring to have a person available in real-time to walk me through any difficulties I am having (especially learning to do my own billing) and then to receive a follow-up email summarizing what was discussed during the phone consultation, complete with detailed instructions!

I have used at least seven other EHR platforms, and I say without reservation that TherapyNotes meets and exceeds my needs and expectations better than any of those. It is intuitive, conforms well to the way I practice, and, best of all, I can get support for any problem in less than a minute. Who else does this? I recommend TherapyNotes to my colleagues, which is the best endorsement of all.

I am so pleased to have Therapy Notes on my team! As a clinical therapist in a private practice, it is very important to be able to trust my preferred platform for billing and clinical notes. Therapy notes NEVER disappoints! A shout out to Bianca for being so punctual and communicative!

This is one of the best software companies for therapists I’ve ever worked with - and I’ve worked with a lot! Their customer service is beyond superb and their ability to stay ahead of the game and know what we need before we even need it is magnificent. There are a couple of things I would like to see them add but the benefits far outweigh additional conveniences. Knowing them, they will probably have them added soon enough!