GINA L.
AMAZING customer service
I love Therapy Notes! It's easy to use, personalize, and the customer services is out of this world!!
Response from TherapyNotes, LLCFeb 18, 2022
Gina - Thank you so much for your review!

TherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent

Administration & Services · Kingston, Pennsylvania
Excellent

Administration & Services · Newtown Square, Pennsylvania
Excellent

Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
GINA L.
I love Therapy Notes! It's easy to use, personalize, and the customer services is out of this world!!
Response from TherapyNotes, LLCFeb 18, 2022
Gina - Thank you so much for your review!
James S.
Therapy Notes is wonderful. As a solo practitioner, it meets all my needs. As a solo practitioner who does everything from sweeping the floors to billing to seeing client, it is a real game changer!
Response from TherapyNotes, LLCFeb 18, 2022
James - Thank you so much for your review! We really appreciate it!
Debra L. T.
EXCELLENT SERVICE! I cannot say enough about how much I appreciate TherapyNotes. As a therapist I have many questions and their staff is ALWAYS kind, patient and helpful.
Response from TherapyNotes, LLCFeb 18, 2022
Debra - Thank you so much for your review! We are happy to hear you are loving TherapyNotes!
Heather L.
Therapy Notes is a comprehensive EHR. They are very responsive whenever I have a question. The features are all wonderful. Therapy Notes has totally changed and simplified my practice. I couldn't do without it.
Response from TherapyNotes, LLCFeb 18, 2022
Heather - Thank you so much for your review! We are happy to hear you are loving TherapyNotes!
Tamara
I was having problems with a rejection from a payer. It was stressing me a little because it's dealing with insurance. Jess assured me that it was nothing I had did and it was just a small miscommunication between payer and clearinghouse. It really helped ease my mind!
Response from TherapyNotes, LLCFeb 18, 2022
Tamara - We are so happy to hear that our Success Team was able to help! Thank you for your review!
Mark T.
I rate TherapyNotes with a 5 (five-star rating) because their system has allowed me to be much more productive and efficient. The system is seamless and prompts the user to follow an extremely professional therapeutic protocol for treatment and improved client outcomes. The system also includes billing in the system which is also made easy. That is the system, now I would like to describe the technical support. It is second to none! The support team is available to help each subscriber when help is required. the support staff walks the subscriber through the process and does not leave until the problem is solved. That is very good for me as I am not a "technical IT person." And that is the greatest point of all. TherapyNotes allows the therapist to accomplish their work while TherapyNotes helps with the details. TherapyNotes has become an integral part of my practice. MT
Response from TherapyNotes, LLCFeb 1, 2022
Mark - Thank you so much for your in depth review! We are so happy to hear that you find the system to be user friendly and that you feel supported by our Success Team!
Monica W.
Customer service is excellent. I called recently for help with a technical issue and even though I was a bit irritable I received great customer service.
Response from TherapyNotes, LLCFeb 1, 2022
Monica - Thank you so much for your review! We are happy to hear that our Success Team was able to help!
Stella A.
I have used Therapy Notes for 6 years now and love how easy it is to use. The customer support staff are very helpful and friendly. It helps me do my job more effectively! Billing can be challenging for the pros, my job is therapy not billing, Therapy Notes makes doing my job easy!
Response from TherapyNotes, LLCFeb 1, 2022
Stella - Thank you for your review! We are so happy to hear that you are still loving TherapyNotes!