TherapyNotes, LLCReviews of therapynotes.com

Great customer service! Katie was very helpful. Rated 4 stars do to the extended hold time to speak to a rep.

Customer service is always helpful. Staff are friendly, respectful of my time, and clearly knowledgeable.

This system is very user friendly. Support staff is super helpful with issues. Our practice is just over a year old and wenhave no plans to change from Therapy notes!

The customer service folks at TherapyNotes are the most attentive, helpful and friendliest I have ever encountered. There is nothing they can't fix.

Life is not always easy but with Therapy Notes the transition into a new counseling business has been very easy. I'm thankful for their support and genuine interest in my business. I hope to have a long relationship with Therapy Notes.

I contacted support for help with modifiers. Jules was knowledgeable and lovely.

I love this system! I started using Therapy Notes when I was a sole provider in private practice. It allowed me to take care of billing, scheduling, and keep organized notes without much effort. It has since provided an easy structure for me to expand my business to a group practice of over 30 clinicians. They are always updating and appreciate feedback with their system! The support for any technical issues is swift and effective. Can't say enough good about Therapy Notes!

I needed help with ERAs, something I had not seen before regarding insurance allotment. Frank was completely knowledgable and knew how to address the problem, but more - very efficiently and effectively teach me how to process these when I see them again. I felt heard, and respected when the process wasn't making sense - he was simply kind and clear, walking me through without talking down, or over my head. This has been my experience with TherapyNotes for every call I've made to them - it (EHR practice support) doesn't get better than this. Stay excellent TherapyNotes!