TherapyNotes, LLCReviews of therapynotes.com

TherapyNotes customer support is fantastic! Their representatives are passionate about helping troubleshoot any issues that arise and genuinely care about their customers.

I have been using Therapynotes since 2017. It is so easy to use. As times change, they change, and the change is seamless. The support staff is all knowledgeable, nice, quick. With all that was going on with therapy, they made everything available - video, codes ETC. I never dread calling for help. I REALLY appreciate their being here. I guess you can tell, I recommend them strongly.

The technical support at Therapy Notes thus far has been exceptional. Derek J & Steven T assisted me on two occasions with resolving technical issues and navigating the system. They both were extremely professional and knowledgeable. As a new user to Therapy Notes I am a very satisfied customer!

When I have a problem, Therapy Notes help team is always there to help in a timely fashion. This program is easy to use and safe.

I had a complicated billing issue and a Therapy Notes representative walked me through how to resolve it and make sure it doesn’t happen again. It was incredibly helpful!! I’ve used Therapy Notes for years and I couldn’t be happier with them. I’m a solo practitioner who does all my own billing. Couldn’t do it without Therapy Notes.

They are super helpful and responsive to questions. I can call get a person on the phone in a short wait time and have my questions answered quickly. Truly helpful.

We're an organization who has been working in the TherapyNotes EMR for just over a year now. The customer support is consistently efficient and very helpful. The T.N. woman who helped me last week with a new issue/question we were having with billing was a rockstar! Thanks!

Therapy Notes… can’t say enough good! The layout, ease of notes, telehealth connection… all great, but customer support is superb! I never feel rushed or dismissed. They are knowledgeable and follow-up w step by step instructions! Fantastic job TN!