TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Renee C.
The customer service is absolutely outstanding! I was having trouble uploading our client contacts and Derek J and his team came to my rescue! He was able to remotely log into my computer and spent a good amount of time trying to help! 45 mins later it was figured out! He was patient and showed empathy to my situation! A++++ customer service!
Deanna S.
Switching software accounts was anxiety provoking, especially with a thriving and growing private practice. I really appreciate the prompt responses and positive attitudes of the tech support. It felt as if they actually wanted me to succeed. What a refreshing experience!
Lindita M.
TherapyNotes has some of the best customer service that I have seen. They are so patient and explain everything in detail. The representative walked me through step by step to resolve the issue that I was having. Can't thank them enough!!
J P.
Therapy Notes has the best customer service EVER! They have saved me from losing my mind on multiple occasions when trying to sort out administrative tasks for my solo private practice. Their customer service is like a therapist for therapists - responsive, accessible, engaged. The best!
Sherrad B.
the support via telephone to all my questions has been right on point and I am grateful
Elisabeth H.
As a solo practitioner I find TherapyNotes to be intuitive and efficient. My records are up to date and I even found instructions on how to create a professional will. IT is excellent.
Cindy D.
I have had occasion to call customer support and have always had excellent service from kind professionals. I've extremely happy with TherapyNotes!
Christine L.
I have been using TherapyNotes as my EHR for about a year now. The customer service is excellent! I can't tell you how many times they have been patient in walking me through setting something up or answering my general questions. I appreciate the live assistance, from Lisa in particular. The interface has also been so easy for me to use. I know anything gets some getting used to but in addition to their live assistance they also have video tutorials that can easily be looked up on YouTube. They also have a Facebook group that has been helpful in learning from my peers' experiences with TherapyNotes as well. Highly recommend!