TherapyNotes, LLCReviews of therapynotes.com

user friendly and straightforward

Any time I have called Therapy Notes customer support, they have been very knowledgeable about the issue I am having and are very helpful and patient walking me through the steps to resolve it! And I appreciate the follow up they send reviewing what we did over the phone.

I consistently get great support from Therapy Notes. Today the support specialist walked me through some excellent solutions. They were patient and even allowed me, once they walked me through a task, to try it myself while they remained available to help. They were kind and supportive throughout the call, and they allowed me to take my time. I have never gotten anything but great service from this platform.

The system works great, and when you need support it is quick and friendly.

I was very impressed with the promptness with which my call was answered. Then the associate that resolved my issue was just the sweetest. I started by telling her I feel bad about bothering her with a question I should already know the answer to. She said she's really glad I called because that's one of the reasons the help desk was created. She worked me through the process which I liked very much. I will highly recommend Therapy Notes to anyone looking for excellence.

Kayla, was very helpful for me to find a quick solution to my human errors today with billing. She was respectful and had the patience to help me figure out what I did wrong. This has helped me become efficient and more confident in documentation and billing. Therapy Notes save me time and money. Thank you

Therapy notes is a great system, with a great support team. We've been users for a couple of years and the product keeps moving forward and getting better.

Very helpful staff and comprehensive app!