TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
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Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Rosana M.
I called about an unusual billing situation and felt overwhelmed as to how to solve it. I called on a Saturday and my representative knew exactly how to address it and did so quickly, also sending a follow up email with directions on how to do this in the future. My monthly fee is worth every penny for this kind of customer service!
Happy C.
TherapyNotes support staff is patient, thorough and capable. Even if I have to wait in line to get support, I never worry because I never feel rushed once I'm on the phone. My only gripe is that the video call platform doesn't have the best connectivity. I highly recommend TherapyNotes for small practices.
RICHARD D.
The support staff is amazing. Very kind and very helpful in explaining how to use the technology
Terri H.
Therapy Notes is designed specifically for psychotherapists/counselors, so they speak my language, and I do not have to wade through options directed at a medical staff. But what makes Therapy Notes truly shine is their customer service. They are available every day with very little waiting. Additionally, they are knowledgeable and extremely helpful.
Brooke G.
The customer support I received from Iyannah at TherapyNotes was fantastic! She was prompt, thorough, and supportive. Thank you for your time!
SL
Thank you SO much for putting Client Preferred name as their primary name for the weekly appointments. It has also changed the initials that show up in my synced weekly calendar. This helps so much - and it's inclusive and respectful to those who use the portal and get to see their preferred name on their log-in/chart.
Cindy T.
My first amazement was how quick a response I received, but I was also taken seriously with my suggestion. The experience was refreshing in a world where customer service appears to be on a Hyannis.
Jennifer Y.
Great Customer Service. Very knowledgeable and explained how the issue came about. Helped me to figure out how to resolve the problem. Provided me written follow up to avoid the problem in the future including information for me to share with my client regarding what they can do to also help avoid it from happening again.