TherapyNotes, LLCReviews of therapynotes.com

Always terrific support and a great product. Highly recommended

The customer service is prompt, proficient, professional AND personal, a refreshing collaboration I remain grateful for!

Was in a pinch and Alex helped me out immensely! Thank you again for all your patience and help!

Jill was incredibly kind, patient, and knowledgeable!

Jules was wonderful in helping me and she was quick. Great customer service.

My support experience was excellent! I called customer support for help with a very unique problem and the representative I spoke with quickly understood the issue and developed and walked me through implementing a solution that addressed everything I needed - I learned a lot I didn't know about the platform from that conversation too. Then, she sent a follow up email reviewing everything we'd discussed, plus more information that answered questions I didn't even know I had yet. I have always had a wonderful experience when I have called for help and this was no different - as always, Therapy Notes customer support went above and beyond.

The support representative I spoke with was warm, friendly, professional, and helpful. While we were not able to solve the problem over the phone, she gave me steps to solve it on my own in a more expedient manner. She wrote out instructions in an email while we were on the line and sent it to me.

Support person was right on and helped me solve the problem I was having.