TherapyNotes, LLCReviews of therapynotes.com

Data can be accessed from work computer, home PC, Mobile phone or iPad so it does not limit the time for use. Also data can be edited when thinking of more information to add. HELP is most helpful!

First, I'd like to say that I have been pleased generally speaking every time I've reached out to TherapyNotes for help. They are always courteous on the phone and send follow-up emails with additional resources related to the issue at hand. Second, I'd like to express my gratitude specifically for the enrollments representative that helped me yesterday. I called to confirm how to fill out and process claims and remittance forms for TriCare. She not only answered my questions but offered to review the forms for me to make sure they were correct prior to forwarding them on to the clearing house and payor. That was above and beyond, in my opinion, and I am incredibly grateful as there was an issue with a form that I needed to correct.

Super responsive, informed, response!!! LOVE the service!!!

Rep was patient, thorough and kind! Thank you!

I have tried several therapy documentation products as an out-patient psychotherapist. What I love about THERAPYNOTES.COM is the ease of use. You can document. realize you forgot a concept you wanted to include, or under additional notes/assessment put in your key modality notes ie: AF-EMDR protector: Aunt Susie compassionate, resourceful, .... and when you need that content for the future notes click the hx button and it populates. Same is true for medications, or the plans. The staff are very patient and helpful. I have my own biller but it is so easy to work with them. Billing can be done on the website or you can purchase a card reader to hook up to your laptop. This is of course encrypted and separate form the software system. I think the cost of the product is very reasonable and you can easily upload documents. They are working on adding several tests to the system. You can email within the system to clients. I like it. Go be Amazing. Gena H

I contacted Therapynotes to gain some support with billing. The representative was super knowledgeable about the system. she guided me through with ease and patience. Not only did she resolve my immediate concern; she followed through to the end helping me submit the claim! It was a perfect experience with customer support.

The rep I spoke with, Caity, was very knowledgeable, professional, and helpful. She made sure I did not have any other questions towards the end of our call. We always receive the best customer service from the staff at Therapy Notes, it is most definitely unmatched compared to most other companies we work with on a daily basis. Thank you for being so wonderful! Lifespan Team

These people are wonderful!! I always have a great experience when I try to find answers. Their staff is professional, polite, knowledgeable and efficient. I am grateful for having them as a reliable resource as I tread this uncharted journey of managing the insurance billing on my own. Thank you therapynotes.