TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Peggi W.
Each time I have needed support from TherapyNotes, I have received timely and thorough responses. This time was related to a very complicated ERA that I couldn't figure out how to post. I received clear, understandable directions on how to reconcile the ERA in the system. These folks are THE BEST
Jo C.
It is easy to maneuver. Instructions are easy to follow. I am visually impaired. Some of the light blue colors are hard to distinguish. Lettering could be a tad larger.
Eva M.
Customer service is excellent. It is so refreshing to work with a company that is available evenings and weekends with knowledgeable and kind support staff.
Mahmuda P.
It's really very important for me to meet this ' TherapyNotes,LLC'.Their services for human beings are awesome. Their customer service it's really very high quality. I am interested in their activity any where they spend.
Alex
Saranya was able to address all of my questions and provided me with very easy to follow steps for my inquiry. The follow up email also contained all the information I needed. All in all, this was one of my best customer support I have recieved!
Stephanie L. G.
Their customer service is always exceptional! Minus having to wait sometimes for up to 30 minutes, I have zero complaints! Absolutely LOVE them.
Jodi K.
Can’t say enough good about therapy notes and their incredibly helpful support team. Especially IRINA. She has been incredibly patient and kind as she helped me resolve some billing issues. She is extremely knowledgeable and in no time had my questions answered and issues resolved. I am new to running my own practice, and Irina and the rest of their support team has honestly been my lifeline while I learn this process. Without fail, I get a friendly helpful voice ANYTIME I need immediate assistance. (And I’ve called too many times) They make it so easy, and walk me through everything step by step. They have even been patient when I ask a zillion questions! I would without a doubt be completely lost without their support! Way to go Therapy Notes!
MC
My service representative today was great; kind, respectful and very efficient.