TherapyNotes, LLCReviews of therapynotes.com

As Therapists, our job is sometimes to help our clients find ways to lower their stress and anxiety. Therapy Notes does that for us!

I had a wonderful experience with Irena, who is an agent for therapy notes. She was very capable Sharp and helped me resolve all of my issues, efficiently, and with the greatest attitude. It was such a positive experience that I would highly recommend it to anybody else. 10 out of 10.

Laura helped me clean up and understand the billing platform. She helped to relieve much stress around billing. Laura was kind, helpful, knowledgeable and very understanding of my mistakes and guided me to fix them. I am so grateful for her assistance and feel relieved. Thanks Laura @ TherapyNotes :)

Abby was very helpful and gracious in her manner. She took time step by step to resolve my issue with logging in. Her explanations were clear and understandable. I have been using therapy notes for the past 4 years. It is helpful in organizing notes, billing information and reports. The one area that could use some improvement is in printing reports and notes. They have to be printed individually and it would be helpful to bundle them in one printing process if possible.

I have never had a bad experience with Therapy Notes. Responders are thorough and extremely patient! Thanks to each and every one of them that has always helped me

The customer support is outstanding. They have been there every step of the way as I establish my private practice. The software is easy to use and tailored to clinicians. Highly recommended.

I was told by a biller who works with various companies that TherapyNotes is her favorite because the customer service is excellent, and my own experience during my early weeks of starting a practice attested to this. I ran into some issues that I inadvertently caused when filling out a form and multiple support staff kept in touch with me (often daily) to keep me updated as they worked on resolving it with me. I sent many emails and they were responded to very quickly with helpful responses and a kind tone. I do wish the interface were a little more self explanatory and customizable but it works well once you learn how to use it, and they make it easy to get one on one training too. But beyond a workable interface, most important to me is helpful and accessible customer service.

I am a new user of Therapy Notes. When I called Support to have a few questions answered, Sean, was very patient with me. He took his time answering the questions I asked plus the ones I did not. He anticipated my needs and provided follow up articles. After speaking with Sean, I am confident that I will be a proficient user of Therapy Notes in no time.