TherapyNotes, LLCReviews of therapynotes.com

The platform is easy to use. The company manage information accurately and efficiently. It gives easy access to all workers.

The person, Rosie, who helped me was competent, thorough, kind and professional. Dr. Denise Giblin

The client support person was friendly, knowledgeable, able to answer all my questions, spending as much time with me as I needed. She quickly sent me a follow up email recapping everything she'd taught me and providing me with additional information. She also said she'd pass along my suggestions to improve the product of things I'd like to see in Telehealth. Wow!

My wife had to quickly transition from a non-profit agency to a private practice after the agency was forced to close due to finances. TherapyNotes software has been invaluable in a smooth transition for the clients. Of course there is a steep learning curve with software this complex, but with the help of the excellent TherapyNotes support staff, who are always available, we are very happy with our decision to use this software.

GO TO THERAPY NOTES if you are not satisfied with your electronic office. Ive been doing therapy for a long time. I used Therapy Appointment for many years.. until Therapyappointment `upgraded' a couple years ago after many years- and they system became unusable. It was awful. Claims didn't go through.. it was just bad. support was mostly through email, or make an appt a few days out. So I cut the cord. Went old school. Tried Simple Practice. didnt love simple practice- no live support, its a bit complicated. I like simple. THEN I found it!! TherapyNotes! I love it! I'm still in my trial, but will definitely stay!! Its less expensive than simple practice too! TherapyNotes has amazing friendly, highly professional, immediate support via a phone call - no wait times at all. They have live support till midnight! crazy wonderful!! Therapy Notes is pretty intuitive and easy to learn. If I have a question, or claim rejection- they instantly answer the phone and help me out! They are happy to help!!

TherapyNotes is very well organized and user friendly. Communication is solid regarding any updates or glitches, with solutions and work-arounds found quickly. Updates happen regularly making the site running smoothly. Technical support is provided quickly when questions arise, which are few and far between for this user.

I called Therapy Notes with a little thing that ended up being a Safari view issue, and not Therapy Notes. But, Steve was kind, and worked issue through to solution. I also appreciate Therapy Notes for my suggestions for big, system wide changes. Site is always improving.

Cheyenne H was wonderful to work with, helpful, kind, and easy to work with :)