TherapyNotes, LLCReviews of therapynotes.com

What makes TherapyNotes such a wonderful and user friendly choice for EMR use is the friendly and knowledgeable team of experts. They provide three prompts when you call to make sure you don't waste your time with the wrong department. They have free training, comprehension summary of what was discussed and on the rare occasion they can't answer your question they promptly investigate with their community partners or for example Clearing House or Card Pointe...

Every time I have called for help I never wait very long. The reps are very knowledgeable and always help guide me to the resolution I need. They have also been very kind and respectful.

Every time I reach out for assistance at Therapy Notes I have always gotten someone who is polite and very helpful. You can tell they feel that there is no dumb question and I appreciate that!

The representative was very helpful, very patient, and so informative as I navigated with him, updating my password.

TherapyNotes has been a real game changer. I recently opened my own practice after working for a local agency. I am trying to manage client intakes, sessions, billing, coding, and making sure I have all the necessary intake paperwork and releases required by the state. TherapyNotes has made things more manageable. They have the initial documentation that I need with more enhancements to come. I am able to edit the wording on the current documentation to reflect my business and cover myself legally. My clients are able to sign up on the portal, complete initial intakes and enter insurance information. I even have the ability for clients to enter their payment information so I can bill them for co-pays and deductibles and collect payments via credit cards. No expensive or cumbersome credit card processing equipment needed. Everything is tracked through TherapyNotes and I can download billing information, create reports and even create professional looking invoices for clients. Customer support has gone above and beyond as well. Any questions I have are answered quickly and always to my satisfaction. They are friendly and super helpful. I have not been "left hanging" yet!! I cannot say enough good things about TherapyNotes. Without their help I would still be floundering like a fish out of water. Trust me. You won't be disappointed. And if you need personalized help contact Jess L, one of the the Success Team Leads. Thank you Jess!!

I called the support team several times and they were always pleasant. They made me feel comfortable and took time to listen. They walked me through the process and advised me where to click to get to the solution I needed.

Short white time. Friendly, knowledgeable support staff. Rarely have to speak to more than one person to get my issue resolved. Issues resolved very quickly.

Therapy Notes staff have always been patient and very helpful w/questions and giving direction with specific issues related to my business.