TherapyNotes, LLCReviews of therapynotes.com

They have an excellent support team.

In a world where customer services skills are dying, TherapyNotes representatives bring it back to life! I call their support A LOT (sorry, clearly your amazing videos are not enough for my slow brain), and I am only met with the utmost kindness, professionalism, and genuine care. Seriously, I don't know what happy tea these guys are drinking, but they are always so understanding, patient with me, and bring a funny lightheartedness to the conversation. Hands down, TherapyNotes is the BEST!

Therapy Notes does an excellent job with their Customer Service! I spoke with Olivia today and presented two questions which she quickly solved for me. She was pleasant, informed, and helpful!

Helpful, patient, efficient and professional

Therapy Note's Customer Success Representative, Benjamin H., thoroughly answered my concerns about my client records after retirement and put my mind at ease. He followed up with a detailed email about everything that we discussed and more... So very helpful!

TherapyNotes can't be beat for their exceptional customer service. They welcome client feedback and, in the past year, have made significant improvements in their client portal, screener tools, intake process, and they are working on a few billing improvements as well.

Super friendly, efficient and helpful.

TherapyNotes is so easy to use and perfect for a Mental Health Practice. The support is easy to access when you have a question and the customer service is amazing. They answer questions quickly and thoroughly and are always easy to work with.