TherapyNotes, LLCReviews of therapynotes.com

I love Therapy Notes and their support staff. They are always so quick to get back to me when I have an issue, which is very rare. Truly the best platform for Therapists!

I have been with therapy notes for about 2 years now and I am completely satisfied. I have had lots of great experiences with customer service helping me address issues and being able to navigate the platform. And they are very welcome to suggestions to make the user experience even better. At times, call waits can be an issue but scheduling a call can help with this. I love having everything I need to run a private practice all in one place. I often recommend this platform to fellow therapist friends!

Great customer service

Therapy Notes is exceptionally helpful and therefore easy to use and effective. I highly recommend it to all practitioners!

Customer service is always super helpful, friendly, kind, and easy to work with. Highly recommend and I always recommend to all my colleagues.

I just got wonderful help from Brandon. In the 5 years that I’ve been using TherapyNotes as an independent contractor in an agency, I’ve been incredibly impressed with their customer service. I’m always able to get through to an actual person, and in every instance, that person has been clearly intelligent, has known the program extremely well, and has been able to answer my questions, explain things very clearly and patiently, and help me with unique and challenging issues. They are also constantly adding new features to the program, making it a great value. When it came time to choose an EHR for my private practice, I read reviews mentioning struggles with customer service at “the other” EHR and chose TherapyNotes, hands down.

I cannot sign their praises enough. The software is simple, and their customer service is unmatched!!!

Everyone is always very helpful and kind. Any question or issue has been easily resolved.