TherapyNotes, LLCReviews of therapynotes.com

Johnathon was super! He got the job done and resolved my problem. This is the second time in several years I’ve used support and both times were pleasant experiences. Thanks to Therapy Notes!

My call back was much quicker than I had anticipated which was great. I wasn't prepared but she was very patient with me and got an email sent with step-by-step directions which were straightforward. I was able to get what I needed done promptly and I appreciate the help I was provided.

The availability of live human support at Therapy Notes and the seamless flow from scheduling to documentation to billing enables therapists to be therapists instead of consuming their day with administrative tasks. It’s a no-brainer.

Therapy notes support staff are the best I have ever worked with and never fail to help me with my problem! I appreciate them so much!

I spoke with the nicest person, Brittany V, in Customer Service. She helped me so much with my issue and was very kind to let me know she was available 24/7 with any future needs I may have.

Jeff reduced my anxiety regarding a very complicated explanation of benefit immediately. I had been anxious to call to get assistance. But, he understood the complexity of the EOB, and immediately took action. Jeff was clear and patient as to what steps that I needed to take. Thank you

I am a private practitioner for mental health. I use Therapy Notes for my EHR and other services. The platform is easy to navigate and offers me many services. I have always recevied stellar customer service. They are open 24/7 which is a huge bonus for me since I also work full time for a county mental health clinic as well. I would highly (and have) recommended Therapy Notes to my colleagues.

I called TherapyNotes with a question about credit card fees and PCI compliance and, per usual, the customer service was great. Dan walked me through the answer and I appreciated his time and clarity. I have recommended TherapyNotes to a number of colleagues and they consistently report back about the great customer service.