TherapyNotes, LLCReviews of therapynotes.com

Very happy with Therapy Notes! Great customer service and a very user friendly platform.

Love TN! They always explain things step by step when we need help very thankful to have TN

I have used Therapy Notes for 9 years. I have been more than happy with their services. Making a progress note is easy. Many sections of a note will repopulate. Reminders about Treatment Plan reviews are helpful. The program prompts are always helpful. When I have needed help, the specialists in their Help Line are knowledgeable, effective, supportive and very helpful. I have always had positive interactions. The standard monthly fee has been helpful, and very reasonable. I have used other EMR's which have not been user friendly, and have required irrelevant, or redundant documentation. They have been time consuming and extremely frustrating. I have a feeling of satisfaction using Therapy Notes which is a welcome experience as a run a therapy practice.

Therapy Notes does an excellent job helping me to manage my solo private practice, handling notes, billing, etc. and also provides exceptional Customer Service which helps me to waste less time, feel less frustrated with all of the above. They are always available, literally 24 hours a day, always kind, informed, patient and thorough. In addition, TN is always iterating, listening to user feedback to offer what users are asking for to the best of their ability, making administration of our practices easier.

Super happy about my choice to go with TherapyNotes. The platform offers a lot of options for my private practice, customer support has always been thorough, knowledgable and friendly.

Responsive and easy! I was so impressed that my issue was resolved so quickly! Thank you, my hope in customer service is restored :)

Brandon walked me through my issue step by step all the while showing great patience, friendliness, and professionalism. He was a wonderful representative of Therapy Notes. I really value the Therapy Notes platform to keep me organized in my practice, and it's important for me to say that I feel valued by Therapy Notes.

The way customer service should be, Bethany the rep was amazing and she was the best detective trying to figure out my issue. She did a fantastic job.