TherapyNotes, LLCReviews of therapynotes.com

Therapy Notes is very accessible with knowledgeable staff available 24/7 to assist with questions. Moreover, when I asked a specific question today, received a follow-up email reflecting thoughtfulness and effort to give me a most effective multi-step solution. In the past I have used other electronic health record (EHR) systems, which rarely if ever accepted provider phone call questions and often took a day or two to respond to important provider questions.

Customer support is top notch, easy to work with and great at solving any issues/questions I've had

The staff at TherapyNotes are very professional, knowledgeable and receptive. I have found that suggestions given are oftentimes implemented, as shortfalls are those also experienced by other providers. TherapyNotes is user-friendly but we appreciate the assistance given by staff members.

Excellent, friendly and rapid customer support.

Prompt and helpful customer service

Therapy Notes has consistent, thorough and dependable customer service. It is hands-down the BEST! Each interaction has been met with kindness and professionalism - complete directions and a step by step follow up email reviewing the call. This is what makes this EMR stand out among the rest! Happy customer 💯

A year ago I moved from a group practice where we used Therapy Notes to a solo private practice. I tried another system for a week, and came right back to Therapy Notes. I even got credentialed to take credit cards within 2 hours on a Sunday! (The other EHR system I tried out gave me an appointment 10 days out to do that!) For whatever reasons the group practice didn't use all of the features TherapyNotes offers, but now I'm using all of them-forms, scheduling, telehealth, notes, and billing. I've been using TherapyNotes in my solo practice for all year, and I'm happier than ever. A family I worked with a few years ago has come back to work with me, and they were so pleased at how easy it's all been to come back, using the forms, scheduling, telehealth and retrieving their superbills in the portal. More therapists should try out TherapyNotes and ditch S*****P*******! They have no idea what they're missing out on! Thank you! -- Marté J. Matthews,

When I was having issues with the billing services, the person assisting me, Emily, was so patient in listening to my concerns and helping me get it sorted out. This kind of services makes me want to stay with therapy notes.