TherapyNotes, LLCReviews of therapynotes.com

Therapy Notes makes for an organized, efficient, compliant private practice! Calling their 24/7 support line has consistently been a helpful, peaceful, and even enjoyable experience. I could not have imagined such an ideal set-up, and I am so grateful every day for this wonderful company.

The fastest customer support I have ever experienced with email requests for help. My experience to day on the phone was just as awesome. No frustration with the rep being patient with my request. He offered clear instructions and understood my issue I needed help resolving.

Their customer service always goes above and beyond and it's quick to get someone to help.

This company's support team is consistently courteous, kind, and competent! I have yet to have an issue or need that they could not resolve! I have worked with three other platforms for telehealth/practice management, and TherapyNotes has outperformed them all by a LONG SHOT!

I received a prompt and encouraging reply to a question regarding a possible improvement to make progress note documentation more efficient. I love that Therapy Notes customer service is easy to reach and get a response even when it’s not urgent!

Customer service is always very helpful. Whether by phone or email, they are able to provide me with the answers I need to provide services to my clients and with billing issues. I can't think of a service I've used that has provided more accessible or helpful service.

I am a psychiatrist in a private, solo Palm Springs, California practice. I have tried several EHRs before discovering TherapyNotes. I have had, by far, my best experiences with TherapyNotes. My workflow has improved significantly, as have my billing and collections. The e-prescribing module works well and allows an integrated check of California’s controlled substance utilization review and evaluation system. Telephone and email support are outstanding! Someone always responds quickly. The recent addition of built-in outcome measures, with the insertion of the trending scores into the progress note, has been very beneficial since many psychiatrists practice measurement-based medication management. I give TherapyNotes a five-star rating and recommend it to my colleagues.

Therapy Notes truly has one of the most exceptional customer service center. The representatives are always personable, patient, knowledgable, and efficient. Email requests are responding to promptly with clear directions. They also actively respond to feedback related to services offer. Having Therapy Notes as my EHR provides makes the management side of private practice stress-free!