TherapyNotes, LLCReviews of therapynotes.com

Their call line is extremely accessible and their reps are really efficient in getting your questions answered which I appreciate.

The customer support at TherapyNotes is truly top notch! Each time I've needed to request support, the support staff have been attentive, kind, and motivated to help me get things fixed! After realizing there was an issue with my ePrescribe functionality, I contacted support late in the evening hoping someone would be there. Ashley spent at least an hour trying EVERYTHING she and her colleagues could think of to resolve the issue before resigning to send the ticket to the Dose Spot team to review and correct. I really appreciated her efforts to get my issue resolved, since delays mean delay in patient care. I really can't praise the support team at Therapy Notes enough!

Been a customer for over 10 years. Solo practitioner. Love this product. The staff is always knowledgeable, very responsive and very helpful. I’ve never had a question that they could not answer and I’ve never found a shortcoming or an “I wish” thing with the program. The monetary value of the product is also very favorable and was very stable over the years. Reliability and customer updates and upgrades are always timely and informative. I’m sure they’ve grown a bunch since I first became a customer but they still have a small business “down home” feel. Highly recommended – for one, among many other factors – if you want to feel like you are a human being talking to other real human beings who can actually help you. Wayne Harper, EdD // Licensed Psychologist KY, IN

I normally do not leave comments but this time I really had to The Customer Success Representative Steve G. He has provided the most and best customer service that I have received in years. I definitely will be expressing my positive express with a lot of my colleagues and business partners. If I was able to send this representative something in appreciation of his Michelin star customer service I would. Please extend my huge thank you!!

Therapy Notes Support Staff have always been available should an issue arise. They are quick to answer the phone and even quicker to find the issue and suggest a solution. We are very please with this support and hope to continue this relationship in the future.

Bethany O. and the whole Therapy Notes service team has helped us so much to troubleshoot any issues. Amazing service!

Outstanding Customer Service Reps. I've been using TherapyNotes since 2020, and their reps have always friendly, helpful, knowledgeable, and unexpectedly informative. A priceless resource for me as a one-man clinical practice. Also, the hold music is pretty good.

Since I’ve utilized TherapyNotes for the last five years. all staff who have supported me have been patient, helpful, and knew how to navigate the system.