TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
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Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Melanie S.
I am so pleased with the quick response I received after providing feedback to TherapyNotes. Faith P., the Team Lead, reached out and responded to my email with care and support. This level of service is the very reason why I left SimplePractice almost two years ago. Thank you for all of the work that you do to support our profession and for making our lives so much easier.
Alanna
TherapyNotes is the backbone of my therapy practice, making complex tasks simple and intuitive. Their customer service is top-notch, with Emmi as a standout—always ready with a quick, effective solution. It's more than an EHR; it's a partner in my practice's success, providing peace of mind with its reliable and genuinely caring support
Trey
This company has stayed on top of any issue. They are continually updating the product and if a clinician has a need they easily take feedbacks a d implement those into the program. So much simpler to use and a much better product for the patient than the other leading products.
Sarah M.
Outstanding custom service! The staff completely know their product and are easily able to answer questions. I have a significant neurological disability and they have been uncommonly attentive. The world needs more organizations like this. I hope they pay their staff well because they are in a league of their own😊
Eliza P.
I have heard excellent things about TN's customer service and got to finally experience it myself! I spoke to two lovely people yesterday who got my questions answered quickly and who knew EXACTLY how to help when I wasn't even sure of my questions. They are fantastic.
Anne-Paige Motley, L.
24/7 support- polite customer service with positive attitude wanting to solve the problems. Excellent!
Faith J.
Therapy Notes help and support has never disappointed me. They are there 24/7 with minimal waits. The help is trained, knowledgeable, motivated to help and solve problems. They are patient and respectful in the process and if they do not know the solution they find someone who does. My admin assist and I frequently remark to one another how wonderful this resource is. I've used five other EHR services for psychotherapy software and NONE compare to this. If there is something they can do better they ask, they research and improve. Thanks!
User
Prompt, clear, and effective tech support.