TherapyNotes, LLCReviews of therapynotes.com

I have been with TherapyNotes a long time. At least ten years, if not a dozen now. They have constantly improved the system so that I can meet requirements of Medicaid notes. Their billing is easy to use. The reminders set up my clients for success. I completely utilize the patient portal for new intake paperwork, treatment plan writing (including the client in the writing), and scheduling online. However, now with TherapyFuel I can finally keep up with my notes. I had been using another AI program. I am completely in love with TherapyFuel, and am able to finally catch up with the task of writing notes as a therapist!

I have used Therapy Notes for over 4 years, as a psychotherapist, a biller, and a practice manager. Therapy Notes is a quality, highly functional EHR (electronic health record) with equally qualified, highly functional technicians and support staff. As an example, today, on a Sunday, I requested support for an accounting issue (a learning curve on my end). Within hours, on a Sunday, I received a response to my specific issue. The response was clear, concise, and friendly...and my challenge was resolved. I regularly and highly recommend Therapy Notes!

I’ve been with Therapy Notes for 3 years and have never thought about leaving them! Their customer service is top-notch and they’re constantly doing maintenance and updates to the system. They’re super helpful and respond to any issues in a timely manner. They’re financially affordable and have a great telehealth platform. I love all the assessments and the outcome measurements and heavily rely on the appointment reminders. Amazing EHR!

This EHR has everything essential (and non-essential convenience perks) that a psychologist needs to practice efficient and ethically. But, above and beyond the intuitive, HIPAA complaint platform at a low cost is the unsurpassed customer service. Every time I call, I’ve gotten a pleasant and knowledgeable person!

Em has gone above and beyond with keeping our office informed of the latest solutions to a glitch within screen sizes. She consistently provided up to date information, follow thru, and knowledge while the system was updating. Because of her, I was able to do my job with better understanding. She deserves an round of applause! Thank you!

The integration of the TN billing system is so user-friendly -- I've managed to stay present with my clients in every session, everyday and quickly complete all notes and billing before leaving the office for the evening!

Me parece una plataforma fácil de usar pero muy practica, me gusta que tiene los 30 días de prueba gratis para poder decidir si nos subscribimos o no pero honestamente si vale la pena inscribirse a algún plan mensual y checar las funciones con cobro extra, la recomiendo y le doy 5 estrellas.

Short wait time and they always answer my questions, no complaints.