TherapyNotes, LLCReviews of therapynotes.com

It was an absolute pleasure working with Qsau. From the moment our interaction began, I felt his warm and approachable demeanor put me at ease. He was incredibly patient as I explained my issue, listening attentively without interruption. His professionalism shone through in his clear and concise communication, making it easy to understand the steps we needed to take. Most importantly, Qsaun was exceptionally supportive throughout the entire process. He offered helpful insights and guidance that ultimately allowed me to resolve my problem efficiently. My experience with Qsaun was truly outstanding, and it mirrors my previous positive encounters with the Therapy Notes customer support team. Each interaction has been pleasant and left me feeling well-supported.

I’ve been using TherapyNotes for over 6 years, and I can confidently say this is the best practice management and EHR system out there—hands down. I now manage six practices, and every single one of them uses TherapyNotes. It’s not just because it’s easy to use (which it absolutely is), but because the product keeps getting better and better. They are constantly rolling out new features, many of which are based on direct user feedback. I’ve even seen a feature I personally suggested get implemented—and that kind of responsiveness is rare. What really sets TherapyNotes apart is their incredible customer support. It’s 24/7, and they always follow up. There have been so many times—literally at 3 AM—when I’ve had a question or needed help, and I just called them up. Every time, someone was there to walk me through it, fix the issue, or explain it clearly. That kind of consistent, round-the-clock support is invaluable when you’re running multiple practices and juggling client care and billing. TherapyNotes is #1 for a reason. It’s user-friendly, powerful, and always evolving in the right direction. I can’t imagine running my business without it. If you're on the fence—don’t be. This is the system you want in your corner.

Great customer service. Really happy with the ease of learning the system.

Always amazing customer service. I almost always get help the same day and they have a work around or answer for most questions. I can tell that customer service is their top priority

Life saver!

I love the customer support!! The software isn't perfect but I'm so grateful for the customer support when I need help with anything related to the software or the work we do because they really understand how counseling works and can help with specific situations in our day to day workflow.

TherapyNotes goes above and beyond with customer support for providers. They help me with claim issues, how to find things in my system when I get lost, send a follow up email with detailed instructions and are always friendly when you call. I cannot imagine doing business with any other company for my EHR.

I spoke with Eddie. What a great person! As always, I am very pleased with all the staff members. I really appreciate all your hard work, knowledge, and positive energy, Eddie.