TherapyNotes, LLCReviews of therapynotes.com

Costumer service is wonderful for software support, billing issues and E prescribe

When returning to private practice I did trial runs of several records and billing programs. TherapyNotes was the best of the options, and after using it for two years I find that customer support gets back to me very quickly, and answers questions thoroughly.

Tech was able to address the issue swiftly.

Therapy Notes is a wonderful company to work with! Over the weekend I just had another incredible experience with a rep who walked me through several confusing billing questions I had regarding multiple clients and insurance companies. She was patient, informative, thorough, and very professional!

Every single time I call for support, everyone is so helpful. They walk me through what I need to do and never make me feel dumb for not knowing how to do something. It is a lot to take on building a private practice and I am so thankful to have the support of the staff at Therapy Notes.

The individual who responded to my SOS at Therapy Notes Support provided a hefty amount of patience and knowledge as she explored the challenges presented, then resolved each successfully.

Great customer support! Prompt with responses and always available when needed. Everyone I have spoken to is knowledgeable, patient, and willing to take the time to walk you through things. I would highly recommend TherapyNotes!

Prompt, clear and friendly advice, feedback and instruction. Best customer service that can be!