TherapyNotes, LLCTherapyNotes accommodates the workflow of a behavioral health specialist by providing a fully integrated system to manage your scheduling, notes, and billing. Features electronic claims, appointment reminders, credit card processing, and a patient portal. Safety and security are built in to give you peace of mind, so you can focus on what's most important: your clients.
TherapyNotes, LLC (therapynotes.com) has 3,113 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Administration & Services · Allentown, Pennsylvania
Excellent
Showing 2,922 reviews with 5 stars · Clear filters
Kristen M.
Their customer support is top notch! You can get a REAL person in the line in no time, and they are kind, and eager to fix any issues or answer any questions. For me, that's a big reason why I love this company. The EHR is also very simple to use and they are always adding new features that help me in my practice.
Paula M.
TherapyNotes staffers are so responsive and so very helpful, AND friendly! Whenever I call, I'm on hold for 5 min to 10 and if it's longer (the longest I had to wait is 15 min.) they'll call back so you don't have to wait. What's most important is that they are VERY knowledgeable about the "ins and outs" of TherapyNotes. In fact, TherapyNotes offers the best online help I've had in the psychotherapy business!
Patricia L.
Amazing customer service completed by real humans who answer the phone. Not only is their support awesome, the software is the best I have used for EHR. Well thought out, well maintained and very customer focused. Great services all around!
Kimberley W.
Fast helpful responses.
Valerie K.
TherapyNotes customer service is always wonderful and helpful!
Angela S.
I reached out to Therapy Notes support and received a response within minutes to alert me they were working to resolve an issue I had with Therapy Fuel (dictation). Within less than 24 hours, they responded with an update and resolved the issue.
Lauren F.
The response is always completed by a knowledgeable direct individual. The explanation is clear. The results are always sent in email. It is very helpful!
Valerie W.
I struggled with a billing issue for months before someone suggested Therapy Notes might be of assistance. They were able to help me correct the issue in a matter of minutes!