Customer
Great small practice option, great support!
Customer support is quick to answer questions which was greatly appreciated. Only platform I could find that has a "low volume" plan to not break the bank for those doing this as a side business.

TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners.Our easy-to-use platform puts everything you need to efficiently manage your practice in one place.Simplify workflowsCreated by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes.Get paid fasterBoost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platformSimplify your scheduleReduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling.Organize client notes & chartingEasily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes.Build stronger client connectionsKeep in touch with clients, at no extra cost, a secure online portal and unlimited messaging.Powerful insightsCreate comprehensive income and data reports using real-time analytics.Live customer supportOnboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours).Get started with a 30-day free trial that includes every feature:-Free administrative accounts-Customizable calendar availability-Free appointment reminders-Support multiple practice locations-Free secure client portal-Free ERA automatic posting-Paperless assessments and progress notes-Free listing in ‘Therapist Finder’-Client self-scheduling-Calendar sync with Google, iCal, and Outlook-Free live customer support-Automated new client intake with e-signatures-Problem claim notifications-Free onboarding assistance-Unlimited secure client messaging-Insurance claim progress logs-Enhanced data security-Fi
TherapyAppointment (therapyappointment.com) has 286 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Customer
Customer support is quick to answer questions which was greatly appreciated. Only platform I could find that has a "low volume" plan to not break the bank for those doing this as a side business.
Esther Davies V.
This platform is great its very affordable and very helpful and make it easy to manage a growing practice with less manual effort
Jessica
so far very supportive experience straightforward and has been very responsive
MB
The EHR is easy to use. I like the embedded assessments for clients to use like the PHQ-9 and GAD-7. I also appreciate the ease of use for both the clinician and the client. And you really can't beat the pricing, especially if you are just starting out and need an affordable EHR for documentation.
Lori
Excellent training on how to use therapy appointment website and easy to use website.
Brian
Response from support was quick and helpful. Really like this organization and the platform.
Tracey
Always fast to respond to any of my questions or needs and help explain things when I get confused!
William
The personalized attention to my starting practice and how therapy appointment could support it.