Heather
The therapy appointment team is…
The therapy appointment team is extremely helpful, efficient and knowledgeable. I appreciate their quick responses and help!

TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners.Our easy-to-use platform puts everything you need to efficiently manage your practice in one place.Simplify workflowsCreated by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes.Get paid fasterBoost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platformSimplify your scheduleReduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling.Organize client notes & chartingEasily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes.Build stronger client connectionsKeep in touch with clients, at no extra cost, a secure online portal and unlimited messaging.Powerful insightsCreate comprehensive income and data reports using real-time analytics.Live customer supportOnboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours).Get started with a 30-day free trial that includes every feature:-Free administrative accounts-Customizable calendar availability-Free appointment reminders-Support multiple practice locations-Free secure client portal-Free ERA automatic posting-Paperless assessments and progress notes-Free listing in ‘Therapist Finder’-Client self-scheduling-Calendar sync with Google, iCal, and Outlook-Free live customer support-Automated new client intake with e-signatures-Problem claim notifications-Free onboarding assistance-Unlimited secure client messaging-Insurance claim progress logs-Enhanced data security-Fi
TherapyAppointment (therapyappointment.com) has 286 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Heather
The therapy appointment team is extremely helpful, efficient and knowledgeable. I appreciate their quick responses and help!
Daniel
Ease of use. Extensive offering.
Carey
I love therapy appointment because it’s very user-friendly and at an affordable rate. They don’t nickel and dime customers as other EHR systems do.
Response from TherapyAppointmentMay 7, 2025
Thank you for the wonderful review!
Caitlin
I really like that the services are all the same and the price is tiered based on number of clients. That works perfect for me because at times I have a small practice (out of necessity) but still want to provide the same experience to my clients.
Christine F.
I just retired, after using TherapyAppointment.com. I couldn’t have been happier with it - online scheduling for clients, integrated credit card payments, Superbills generated, clients notes and treatment plans… all in one system. Customer service was always available to help when needed and always friendly and able to solve any problem or help. And the cost is so reasonable!
Brenda F.
Help available when needed
Rhine Counseling, L.
Slow process. The system itself is very intuitive, which is why I've stayed with it. However, it's been almost two months since I started the process of setting up the payment system and it is still not set up. I'm loosing money! UPDATE: I want to be clear that I'm not having trouble setting up the payment process. I am not getting a response from Therapy Appointment in my multiple attempts to reach out about the status. UPDATE: It turns out there are two payment processing systems that Therapy Appointment contracts with. The problem was with an employee with Global Payments, who no longer works there. Therapy Appointment explained this all to me after I reached out to Customer Service. They've been incredibly helpful and even refunded me the money I paid for the months I couldn't use the payment processing system!
Response from TherapyAppointmentFeb 28, 2025
Hi, I'm sorry to hear that you're having difficulty setting up your payment system. Please reach out to [email protected] and they will help with any issues. You may also want to reach out to your payment provider if this is from integrated payment processing.
Erin
Questions were answered, and in a timely manner.
Response from TherapyAppointmentFeb 28, 2025
Thanks for the positive feedback!