TherapyAppointmentReviews of therapyappointment.com

I’ve been using Therapy Appointment for the past thirteen months. I’ve found it to be a good platform overall. There was a bit of a learning curve in the first couple of months, and getting started required (in my case at least) the creation of numerous intake documents that could be a bit tedious to draft. Still, the platform helped me take my practice to a new level, and it has become a much better system than my previous method of doing everything in house with no third party paperwork management system. One thing I appreciate about the platform is that it continues to evolve and get better as time goes on. There are still a few things I’d like to see improve (read receipts for sent messages are one small but obvious feature that is still missing; the ability for clients to schedule their own group appointments for couples counseling rather than limiting client scheduling to their personal solo sessions is another). Still, the platform has seen numerous upgrades in the year I’ve been using it, and I imagine it will continue to get better with time.

Some things are clear and easy to use. Some are not, doesn't have specific instructions, like entering an EAP. Also I don't like entering too many info on online payments. I've been waiting a long time for a physical credit card terminal still and don't know when I will receive it.

Easy to use. Usually up and running. The spell check is awful. It's about the only thing I don't like about it.

Overall a positive and user-friendly intuitive experience. Support is usually very timely and responsive. I've heard of some hiccups/oddities with group charting. Additionally, I have reached out to the company on several occasions about getting pronouns added to clients' charts which seems to still be a work in progress.

Overall Therapy appointment is wonderful for Therapist to use. Unfortunately setting calendar remains a problem, and really needs to be corrected to allow therapist to add appointments without having to start all over again!! Cts also need to have ability to sign telehealth release and not be told appointment is in person! Therapist don't all use Therapy appointment zoom with fees, and clients are confused when they sign up for telehealth but then are told appointment will be in person. Please fix these problems.

Very quick to respond to my questions.

therapy appointment has been a great tool - sometimes it can be confusing when i feel like i'm trying to reconnect my officeally account to my therapyappointment account, but this problem seemed easy enough to fix.

Therapy Appointment is intuitive and easy to use - almost perfect. I would like to see all of the biographical form. Often parts of it are cut off.