Ceaton
Excellent Customer Service
Excellent customer service and relatively easy to use the program!! I believe as I become more familiar with TA running my practice will be a breeze!

TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners.Our easy-to-use platform puts everything you need to efficiently manage your practice in one place.Simplify workflowsCreated by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes.Get paid fasterBoost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platformSimplify your scheduleReduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling.Organize client notes & chartingEasily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes.Build stronger client connectionsKeep in touch with clients, at no extra cost, a secure online portal and unlimited messaging.Powerful insightsCreate comprehensive income and data reports using real-time analytics.Live customer supportOnboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours).Get started with a 30-day free trial that includes every feature:-Free administrative accounts-Customizable calendar availability-Free appointment reminders-Support multiple practice locations-Free secure client portal-Free ERA automatic posting-Paperless assessments and progress notes-Free listing in ‘Therapist Finder’-Client self-scheduling-Calendar sync with Google, iCal, and Outlook-Free live customer support-Automated new client intake with e-signatures-Problem claim notifications-Free onboarding assistance-Unlimited secure client messaging-Insurance claim progress logs-Enhanced data security-Fi
TherapyAppointment (therapyappointment.com) has 286 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 52 reviews with 4 stars · Clear filters
Ceaton
Excellent customer service and relatively easy to use the program!! I believe as I become more familiar with TA running my practice will be a breeze!
Lani
The only thing I don't care for is that it didn't work with my MacBook. On my phone it's great. But it's ki d of hard.
Kelly L.
So far things have been good, there are few things that could be added such as better note templates and treatment plans, an app that allows you into the scheduling or adding clients. Also having reminders deliver the link for the appointment, also being able to have clients initials show up on the shared calendar for easier schedule review.
Nicole
Great customer Service! I love the feature of being able to search for availability. However, I don't like the fact that you have to pay extra for a telehealth integration.
Ruth
TherapyAppointment has all the features that I am looking for. I left off one star because it can take some time to get help from support, I would love prefer live help.
Nicole W.
So far things have been very user friendly and the support people have helped very quickly. I’m looking forward to learning more about the platform.
Jennifer
It is a great EMR system for the most part. The only thing I wish was different was the ability to take payments through the portal without having to use a paid service.
Response from TherapyAppointmentMar 27, 2023
Thank you for your feedback, Jennifer! We are always looking at ways to make the software better for customers like you, so your feedback is welcome and helpful.
Erin
More variety for pre-made note templates, and a treatment plan template that isn't just a narrative box would be fantastic. Otherwise, I am really enjoying TherapyAppointment! It fits my needs well and isn't outrageous cost-wise.
Response from TherapyAppointmentFeb 13, 2023
Hello Erin, Thank you for your feedback! We are always working on enhancing our product, so this is good information for me to share with the team. Regards, Heather