TherapyAppointment Reviews | Read Customer Reviews of therapyappointment.com

TherapyAppointmentReviews of therapyappointment.com

4.1286 reviews
Internet & Software
Asheville

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TherapyAppointment

About TherapyAppointment

‍TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners.Our easy-to-use platform puts everything you need to efficiently manage your practice in one place.Simplify workflowsCreated by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes.Get paid fasterBoost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platformSimplify your scheduleReduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling.Organize client notes & chartingEasily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes.Build stronger client connectionsKeep in touch with clients, at no extra cost, a secure online portal and unlimited messaging.Powerful insightsCreate comprehensive income and data reports using real-time analytics.Live customer supportOnboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours).Get started with a 30-day free trial that includes every feature:-Free administrative accounts-Customizable calendar availability-Free appointment reminders-Support multiple practice locations-Free secure client portal-Free ERA automatic posting-Paperless assessments and progress notes-Free listing in ‘Therapist Finder’-Client self-scheduling-Calendar sync with Google, iCal, and Outlook-Free live customer support-Automated new client intake with e-signatures-Problem claim notifications-Free onboarding assistance-Unlimited secure client messaging-Insurance claim progress logs-Enhanced data security-Fi

TherapyAppointment (therapyappointment.com) has 286 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: therapyappointment.com
Website: therapyappointment.com
Category: Internet & Software
Location: Asheville
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 59% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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TherapyAppointment reviews

Showing 162 reviews with 5 stars · Clear filters

Lauren
Oct 29, 2022
Responsive help/customer service team
Responsive help/customer service team. User friendly to therapists and clients. There are regular improvements to the EHR. I feel that my feedback is taken into consideration.
Response from TherapyAppointmentNov 1, 2022
Hi Lauren, Thank you so much for sharing your experience. We're so glad to hear that we've been helpful and responsive. We always appreciate your feedback and insights, so thank you for sharing! Here if you need us! Thanks for being part of our community. Best, Emily, TherapyAppointment
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Deborah M.
Oct 28, 2022
Customer service is amazing
Customer service is amazing. I love how easy things are to use.
Response from TherapyAppointmentOct 31, 2022
Hi Deborah, Thanks so much for your kind feedback! Our Support team will be so happy to know they've been a help. :) Here if you need us! Thanks for being part of our community! Best, Emily, TherapyAppointment
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Victoria A.
Oct 26, 2022
My experience was great
My experience was great. My director was outstanding 👏. Please give her a raise. She was very caring and helpful. This class helped me alot.
Response from TherapyAppointmentNov 2, 2022
Hi Victoria! Thanks for your feedback! :) Best wishes, Emily, TherapyAppointment
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Stephanie V.
Oct 25, 2022
Great behavioral health software
The TherapyAppointment folks have been so helpful to us in our transition and they have been able to customize things for us when we had specific needs. They are responsive to help requests, but we've also found the software very easy to use and had very few problems with it! It's been a great addition to our office (we are 8 clinicians). Credit card processing has been great, our office manager has found it a good product now that everything is set up. It was a long process to get everything set up, but now that we're there, it's pretty seamless. We have custom documentation so that we don't have to write much on our notes because things auto populate for us now that we have set it up. We use the telehealth platform which works well for us. We like that some of us can use on-line scheduling to varying degrees and that's an example of how it has been customizable to each clinician. The little things which aren't ideal have been more minor than what we ran into for theranest, therapynotes, and simple practice.
Response from TherapyAppointmentOct 25, 2022
Hi Stephanie, Wow, thank you for taking the time to leave this thoughtful, thorough feedback. It is great to learn that the staff in your practice have used our software to create streamlined, automated workflows and knock tasks out quicker (and with less effort!). This is what we love to hear! Thank you, again, for sharing your experience. And thank you for being part of our community! Best, Emily, TherapyAppointment
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Katharina H.
Oct 25, 2022
It is easy to learn
It is easy to learn, straightforward organization of various options (for documentation, billing, etc.) and seems to have important professional features. Clients use it with ease. I asked questions and always was well guided.
Response from TherapyAppointmentOct 25, 2022
Hi Katharina, Thank you for taking the time to share your experience. We are so happy to hear that our software has been easy to learn and use for you and your clients! We also love to hear that our Support Team has been helpful in guiding you along the way. Again, thanks for providing your feedback! And thank you for being part of our community. It means a lot. :) Best, Emily, TherapyAppointment
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Joan H.
Oct 24, 2022
Platform is straightforward and easy to…
Platform is straightforward and easy to use.
Response from TherapyAppointmentOct 24, 2022
Hi Joan, Thank you for sharing your positive experience. We’re glad you’ve found our software easy to use and grateful to have you in our community! Here if you need us! Best, Emily, TherapyAppointment
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Julie W.
Oct 24, 2022
TA is great for my small business
As a solo practitioner, Therapy Appointment is like having a trustworthy assistant. It's incredibly helpful that clients can schedule themselves on my calendar without needing to play phone tag to find appointment times that fit. The calendar, the options for charting, the reports- all very intuitive and easy to set up and use. I am thankful I chose TA 2.0 for my business.
Response from TherapyAppointmentOct 24, 2022
Hi Julie, Wow, this is so great to hear! We love that we've been able to take some of the work off of your plate and are so happy you've found more quality time using TherapyAppointment. Thank you for your wonderful review! We're here if you need us! Thank you for being part of our community! Best, Emily, TherapyAppointment
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Sherry T.
Oct 24, 2022
The platform is easy to manage
The platform is easy to manage, when I have problems it is easy to connect with help and resolve things.
Response from TherapyAppointmentOct 24, 2022
Hi Sherry! Thank you for taking the time to share your experience. We're happy to hear it's easy to manage your practice in our platform, and so glad you feel supported. Thank you, again, for sharing your experience and for being part of our community! Emily, TherapyAppointment
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