The Pros WeddingsReviews of thepros.com

I dealt with a contractor based in Kalamazoo, MI. I'm so heartbroken with how my video turned out. I put so much trust in my videographer and I was taken advantage of. To begin, I only spoke with him (David) once (2 days before the wedding). He made me feel stupid for asking certain questions and he assured me he's "a professional and has done hundreds of weddings." When I received my raw video to be edited. The main parts were ruined. The ceremony: where my priest stood and where the videographer stood it blocked half of my body during both vows and ring exchange. The videographer never moved to adapt/adjust. There was even a balcony he could've went to (I had a full catholic mass, so he had time). My ring bearer was little and cute but again, he wasn't even seen in the video. Next, the reception. Because I felt stupid asking questions I didn't think I had to tell David to video the front view. There was no sheet of activities given to me to fill out like the photographer and DJ gave to me. So my choreographed dance with my father is from the direct side. During the bridesmaids dance I was barley seen and there was never a point where all of the group was in the video. Again, a side angle. Who goes to a show and pays $$$ for a side view! He had plenty of time to move to the front; everyone was seated and he wouldn't have blocked anyone. And on top of that there was also a balcony at the reception. I did not buy the most expensive option but I spent good money for good quality and that is not what I received. My video showed laziness and no cares to what the video stands for. So, in 30 years from now I'm trying to reminisce or when my father passes away and I want to watch this wonderful moment with him, I will be viewing poor quality and a very disappointing video. I had high hopes for this company and I hope this helps future brides...

I thought I knew who I was hiring when I chose the Pros to do our wedding and they lied to me. The photographer was irritable at my wedding forgot to take important pictures and left out family members from our photos! When she came to my house, she was in my room for almost an hour doing who knows what! My mother in law asked to take a picture and she told her she needed to wait. Basically I was left to do all the work because she couldn't handle my bridal party.As a photographer, she didn't know how to pose people or what different poses to get of anyone so my sister had to step in to give her suggestions! To top of the night she as waiting around for a tip! When I called to complain they said it was my fault! Please do not use these people!!!

I am sorry for having to post a negative review, I just feel that it's important to let My feelings be known. I did not like any of the photos our photographer took. He had taken 11 shots of me ironing my sons shirt, too many shots of my shoes on the bed, ridiculous amount of photos of non-important things. Photos of my husband and myself were not set up nicely at all. No suggestions were made for photos. Like flaring out my train, posing at t he alter with my matron of honor and the best man. I would never recommend The Pros to anyone. It was very expensive and definitely not worth the money. When ordering photographs the process was frustrating. When I had asked, for example, that all the photos containing bride and groom alone to have our faces cleared of any marks, it was done on one or two photos. I won't even put my wedding album together or let anyone see it because it's horrible. Thank you for ruining my memories of my special day, you did an awesome job with that. Gail B. I know my review took quite a long time for me to get to but

Thank you for your response. I would be more than happy to speak with your VP about our poor experience and lack of professional service. Please forward my information or send me contact information . Thank you.

photographer was junior, nothing special was done, the photos I am disappointed with, family photos were taken to far away. The videographer was also very hard to communicate with. the process was not explain correctly, we paid for a full length video, but we had to go through step by step what we wanted but it should have been known what is expected, us have an opportunity to review and edit. the process took way to long as well. for the amount of money paid, I am not pleased with the outcome of the video or photos.

I am so incredibly disappointed with our wedding video. After how great our photos turned out, I was expecting to be equally wowed by the DVD. The quality is on par with that of my Mother's own wedding video from the 1980s, which is ridiculous. Our videographer had no skills as far as panning or zooming and the shots were very blurry at times because of that. In addition, I understood that I would be receiving raw footage but the least the videographer could have done was edit out embarrassing moments like our aisle runner not working appropriately. Instead, I am now left to relive that moment of awkward silence and confused looks on my guests' faces while waiting for me to come down the aisle. I literally cried while watching this video and I am too embarrassed to share such terrible quality with any friends or family. The sound quality is awful...you can't hear what you're SUPPOSED to hear, just background noise. I would never in a million years recommend The Pros video services. Jorgen had no personality either and I don't think he even said two words to us the entire time he was filming with his giant bulky camera which I can only assume was from the 80s or 90s given the quality that was produced. I should get my money back for this service because I never plan to share this DVD with anyone nor do I or my husband plan to watch it ever again.