Theprimeadventure is listed under Sales & Marketing.
Theprimeadventure (theprimeadventure.com) has 29 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Sales & Marketing · Wilmington, Delaware
Excellent
Sales & Marketing · Walnut, California
Excellent
Sales & Marketing · Minneapolis, Minnesota
Excellent
Sales & Marketing · New York, New York
Excellent
Showing 25 reviews with 5 stars · Clear filters
Big G.
Had to order the compass head for my stick the compass just fell out at sometime on my first walk spoke with someone and they are replacing for free wow great customer service I would shop again
Response from TheprimeadventureApr 24, 2026
Thank you for the great feedback! We're so glad our team could get you a replacement quickly and at no cost. That's exactly what we're here for. We hope you enjoy many more walks with your stick!
STEVE
The tactical walking stick is a great product with heavy duty construction. All the accessories came in sharp. The compass was detached from the head and I called the customer service number. Emma returned my call that evening and today I received the replacement. Less than a week. Thank you Emma for your follow-through!!!
Response from TheprimeadventureApr 24, 2026
Thank you so much, Steve! We'll be sure to pass your kind words along to Emma — she'll be thrilled to hear this. We're so glad everything was resolved quickly. Enjoy your tactical walking stick!
Don K.
Great customer service. Great product !
Response from TheprimeadventureApr 24, 2026
Thank you, Don! We're happy to hear the replacement was handled smoothly. Great customer service and great products — that's what we're all about. We appreciate your support!
Bryan M.
The shipping address on my order confirmation was incorrect! This was a gift for my son who would only be in town for a short time. I called in to customer service on 11/25/25 expecting no help but Emma was there and took care of everything! She made sure it hah not yet shipped and that it would go to the correct address when it did, Rmma, you were Fantastic! You saved my Holiday’. Then she even sent me an email confirming alll of the corrected information. Emma, you are exceptional at what you do!
Response from TheprimeadventureApr 24, 2026
Thank you for this wonderful review, Bryan! We'll make sure Emma sees this — she truly goes above and beyond for our customers. We're so glad the gift arrived at the right place in time. Happy adventures to you and your son!
Roderick
I ordered a couple of accessories. The pricing was good. I had the opportunity to talk with Emma by e-mail, she is the top of the line in customer service. Overall a great experience. I am going back for more ...
Response from TheprimeadventureApr 24, 2026
Thank you, Roderick! We're glad to hear Emma made your experience a great one — she truly is top of the line! We look forward to helping you again on your next order. Welcome back anytime!
Top of the R.
Absolutely fantastic customer service I ordered to ultimate survival sticks by accident sent an email straight away and the refund will be back in my account in 6/7 days. Thanks Emma your a credit to The Prime Adventure 👍 Thank you.
Response from TheprimeadventureApr 24, 2026
Thank you so much for the glowing review! We're delighted Emma was able to sort everything out so quickly and efficiently. She's a real credit to our team. We hope to see you again soon!
Richard L. S.
I shopped around, extensively, for a Hiking, Survival Stick. I compared what I saw of the Prime Adventure Hiking Stick with others in that category. I settled on The Prime Adventure Hiking Stick and I am so glad that I did. It is very sturdy and could not be better made. It comes with all the survival tools that I could ever want or use. I like it so much that I ordered two more. Now I have a total of three. LOL Richard L Smith, Toledo Bend Reservoir, Louisiana
Response from TheprimeadventureApr 24, 2026
Thank you, Richard — what a fantastic review! We love that you did your research and chose us, and even better that you came back for two more! Enjoy your hiking adventures at Toledo Bend. Three sticks — now that's commitment! 😄
James V.
I really like the quality of this product!! The only suggestion I have is to do like I did and place a quarter in the rubber tip so the glass breaker doesn’t push through. I ordered the t handle as I am using it for the time being as a cane after Total knee replacement and went through 2 of them before I figured it out!! 😊😊 other than that perfection!! I would recommend 100 percent!! I just purchased 2 more for family members!!
Response from TheprimeadventureApr 24, 2026
Thank you for the great tip and the wonderful review, James! We're so glad the T-handle has been helpful during your recovery — wishing you a speedy return to full strength! And how thoughtful to get them for family members too. We really appreciate your support!